(including non-financial information
of BNP Paribas Bank Polska S.A. in 2023)
2023
REPORT PRESENTING
NON-FINANCIAL INFORMATION
OF BNP PARIBAS
BANK POLSKA S.A. GROUP
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 2
Contents
Our approach to reporting 3
The Group and the Bank 4
Market shares 4
Business model and value creation for stakeholders 5
Business strategy GObeyond 2022-2025 8
Key non-financial performance indicators 12
ESG Management 14
Sustainable financing 17
Activities aligned with EU Taxonomy 18
Social aspects 45
Employee aspects 52
Environmental aspects 65
Human rights 71
Counteracting corruption and conflicts of interest 72
ESG risk management 73
SIGNATURES OF MANAGEMENT BOARD MEMBERS
OF BNP PARIBAS BANK POLSKA S.A. 77
Relationship Manager
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 3
Our approach to reporting
BNP Paribas Bank Polska S.A. has been publishing annual reports since 2011 containing non-financial data on the
management of ESG (E environment, S social, G - governance), i.e. environmental, social and responsible business
practices and corporate governance.
Starting in 2019, the Bank publishes integrated annual reports. The Report of the Management Board on the activities
of the BNP Paribas Bank Polska S.A. Capital Group in 2023 (covering the Report of the Management Board of BNP Paribas
Bank Polska S.A. in 2023) provides a comprehensive view of the business integrating financial and business performance
with environmental, social and governance (ESG) impact aspects. The Report of the Management Board takes into account
market best practices and addresses national and international guidelines relevant to the business for reporting non-
financial information: Global Reporting Initiative (GRI) international non-financial reporting standard GRI Standards 2021,
the IFRS Foundation's Integrated Reporting Framework guidance, the Task Force on Climate-related Financial Disclosures
(TCFD) recommendation on climate risk reporting.
For the purpose of complying with Article 49b(9) of the Accounting Act, the Bank has separately prepared the Report on
Non-Financial Information of the BNP Paribas Bank Polska S.A. Group in 2023 (including non-financial information
of BNP Paribas Bank Polska S.A. in 2023), which takes into account the non-financial information required by the
provisions of the Act.
In the Report on Non-Financial Information, for the first time, we also publish green asset ratio (GAR) according to EU
systematics (EU Taxonomy). The EU Taxonomy is a system for classifying economic activities according to their
contribution to the six environmental objectives defined by the European Commission in subsequent regulations and
delegated acts published between June 2020 and November 2023. In line with the regulation, in the Report on Non-
Financial Information for 2023, we refer to what proportion of our assets are environmentally sustainable finance in the
context of climate change mitigation and adaptation.
For a complete picture of our activities, we encourage you to review the Management Report, which is the result of our
strategic approach to conducting business in line with sustainability principles. We fully integrate ESG matters into our
business model and one of our key commitments is to contribute to the transformation of the economy towards
sustainability and to finance Clients and investments ethically and responsibly.
The Annual Reports of BNP Paribas Bank Polska S.A. for previous years, including those published since 2011 containing
non-financial information, are available on the Bank's website.
The data presented in the Report relate to the period from 1 January to 31 December 2023, unless otherwise stated in the
content. The Report presents the activities and financial and sustainability data of the BNP Paribas Bank Polska S.A. Group
comprising BNP Paribas Bank Polska S.A. as the parent company and the companies comprising the BNP Paribas Bank
Polska S.A. Group as at 31 December 2023. These are:
BNP Paribas Towarzystwo Funduszy Inwestycyjnych S.A.
BNP Paribas Leasing Services Sp. z o.o.
BNP Paribas Group Service Center S.A.
Campus Leszno Sp. z o.o.
Contact
Thank you for reading our report. If you have any questions or suggestions regarding the content we report, please do not
hesitate to contact us: relacjeinwestorskie@bnpparibas.pl or esg@bnpparibas.pl.
More information is available at: https://www.bnpparibas.pl/relacje-inwestorskie and https://www.bnpparibas.pl/csr.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 4
The Group and the Bank
BNP Paribas Bank Polska S.A. (the Bank) is a universal bank.
Individual Customers are offered a selection of savings and investment products as well as a wide range of loans,
including housing and consumer loans. Our comprehensive offer addressed to private Banking Customers is aimed at the
protection, optimisation and multiplication of assets. The Bank's Customers can also take advantage of investment
advisory services.
We provide micro, small and medium-sized enterprises as well as corporations with local and international financing
solutions. Our services are also addressed to enterprises from the agri-food sector. We specialise in financing
agriculture, the food economy and regional infrastructure.
We have been active in the Polish market for over a hundred years. Our ties with the global BNP Paribas financial Group
enable us to apply the best international practices. Thus, we can meet the needs of the local market and the expectations
of the Bank's Customers. We provide our services all over the country through a network of Customer Centres, partner
branches, as well as online and mobile Banking. We also cooperate with partner stores and selected car dealers.
 a low-carbon economy and inspire them to make
responsible financial decisions. We consistently pursue a strategy of financing investments with a positive social, economic
and environmental impact.
The Bank and its subsidiaries form the BNP Paribas Bank Polska S.A. Capital Group (the Group), which ranks sixth as
regards balance sheet total in the domestic Banking sector. Employment in the Group expressed in FTEs 8.2 thousand.
The Bank is part of the international BNP Paribas Banking Group (BNP Paribas Group).
The shares of BNP Paribas Bank Polska S.A. are listed on the Warsaw Stock Exchange.
The Bank's head office is located in Warsaw, at 2 Kasprzaka Street.
Market shares
Table 1. Market shares of BNP Paribas Bank Polska S.A.
31.12.2023
31.12.2022
Loans to non-Bank Customers
6.1%
6.2%
Loans to individual Customers
5.3%
5.6%
Non-financial business entities
9.3%
9.2%
Deposits from non-Bank Customers
6.0%
6.2%
Individual Customer deposits
4.5%
4.8%
Non-financial business entities
9.9%
10.3%
-
6.2% at the end of 2022. The decrease in market shares occurred, as a result of lower shares of loans to individual
Customers, in particular PLN housing loans recorded as a result of the decrease in the Bank's volumes against the increase

first flat; it offers mortgage loans only to its own Customers). Otherwise, the Bank recorded an increase in market shares
in loans to non-financial businesses as a consequence of a slower decline in volumes than in the Banking sector.
The Bank's share of non-Bank Customer deposits recorded a decrease to 6.0% from 6.2% at the end of 2022. This occurred
as a result of both a decrease in the share of deposits from private individuals (a decrease in the share of current deposits
with a slight increase in the share of time deposits) and a decrease in the share of deposits from non-financial businesses
(caused by a decrease in the share of corporate deposits). In both categories, the Bank recorded an increase in volumes at
a slower rate than growth in the sector.
Group structure and subsidiaries subject to consolidation
BNP Paribas Bank Polska S.A. (the Bank) is the parent company of the BNP Paribas Bank Polska S.A. Capital Group (the
Group) operating in Poland. Subsidiaries that constituted a part of the Group as of the end of December 2023 (fully
consolidated) are listed below. The Bank's share in the equity of individual subsidiaries is provided in percentage values:
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 5
Structure of the BNP Paribas Bank Polska S.A.
Group structure changes in 2023:
On 27.03.2023, the securitisation programme was completed and BGZ Poland ABS1 DAC (SPV) ceased to be controlled
by the Bank,

the company was validly deleted from the KRS, ending the liquidation process.
Apart from Group companies, the Bank held equity investments in infrastructure companies at the end of December 2023,
including Biuro Informacji Kredytowej S.A., Krajowa Izba Rozliczeniowa S.A., VISA Inc., Mastercard Inc. and SWIFT. We also
held minority, non-controlling interests, shares or convertible bonds in over a dozen medium-sized Polish companies. The
value of investments in shares and minority interests is not material to the scale of the Bank's and the Group's operations
and financial performance. These investments are financed from own funds.
All transactions between the Bank and related entities resulted from ongoing operational activities and mainly included
loans, deposits, derivative transactions, income, expenses from advisory services and financial intermediation. Detailed
information on related party transactions can be found in Note 52 of the BNP Paribas Bank Polska S.A. Group Consolidated
Financial Statements for the year ended 31 December 2023.
Business model and value creation for stakeholders
The business activity of the BNP Paribas Bank Polska Group is based on operating segments (the business line's share of
the Group's Banking profit, NBI, for the 12 months of 2023 is given in %):
Retail and Business Banking provides services to individual Clients including private banking Clients (Wealth
Management) and business Clients including microenterprises. The highest share of the NBI - 50.6%,
Corporate Banking offers a wide variety of financial services to big and medium-sized enterprises, local government
entities and entities that are part of international capital groups. The share in NBI - 29.5%,
Small and Medium Enterprise Banking provides services to Agro and non-Agro Clients. The share in NBI 10.1%,
Corporate and Institutional Banking (CIB) supports sales of the Group's products to Polish companies and provides
services to strategic Clients. The share in NBI 6.5%,
Other banking activities are carried out within the Asset and Liability Management Division and the Corporate Center.
The share in NBI 3.3%.
Foundations of operations
Completeness of the offer
We offer Clients a variety of financial products and services provided by the Bank and Group companies. We are close to
our Clients. We provide services in a network of the Bank Client Centers and we are constantly developing and adapting
our branches to their needs. Our loan products are also available at partner stores and selected car dealer networks. To
meet the technological challenges, we are constantly developing our products and digital service channels: mobile and
online banking, new forms of communication.
Offer availability
We seek to provide equal access to Banking for each customer, therefore we are improving our products and introducing
accessible infrastructure at our Client Centers to provide access to banking for people with disabilities, seniors and those
from vulnerable groups.
Responsible Risk Management
We aim to provide the highest quality services to our Clients. Prudent market management and a culture of Compliance
are the pillars of our business operations. We have implemented and follow procedures to manage risk. One of the key
elements of this system is the management of ESG risks, including climate risk.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 6
Supporting Clients in a sustainable transformation
Long-term support for the sustainable development of the economy and building lasting relationships with Clients and
other stakeholders of the Bank are key components of our responsibility. We offer products and services tailored to the
changing needs of our Clients, while responding to global challenges and local market conditions.
Key resources
Financial capital we use the funds raised from Clients and shareholders and the profits we generate to offer
responsible financial products and services.
Human and intellectual capital through the knowledge and competence of our employees, we create innovative
products and services to meet the needs of our Clients.
Operating capital we work agilely and continuously to develop and improve the quality and availability of our services
through traditional and digital contact channels.
Social capital as a public trust institution, we initiate actions for positive changes in our environment.
Environmental capital we care about the environment and offer solutions to support sustainable economy.

We bring positive banking into our Clients' lives, meeting their financial needs and making it easier for them to achieve
their goals. In a simple, thoughtful and secure way. Caring for society and the environment.
We live in a changing world. Therefore it is especially important for us to secure financial needs and
introduce innovations. We support Clients in their sustainable development. We care about the
professional development and engagement of our employees. We generate increased shareholder value
and benefits for the economy, environment and local communities.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 7
IN A CHANGING WORLD WE SUPPORT OUR CLIENTS IN THEIR SUSTAINABLE DEVELOPMENT


KEY RESOURCES
STRATEGY AND BUSINESS MODEL
EFFECTS FOR STAKEHOLDERS
SELECTED 2023 RESULTS
CONTRIBUTION
TO SDGs

CLIMATE
CHANGE
REGULATORY
AND ECONOMIC
ENVIRNOMENT
DIGITIZATION
SOCIAL
CHANGES
FINANCIAL CAPITAL
HUMAN AND INTELLECTUAL
CAPITAL
OPERATING CAPITAL
SOCIAL CAPITAL
ENVIROMENTAL
CAPITAL
RETAIL
AND
BUSINESS
BANKING
50.6%
CORPORATE
BANKING
29.5%
SME
BANKING
10.1%
CIB BANKING 6.5%
OTHER
OPERATIONS
3.3%
We aim to continuously increase value for shareholders
while respecting the principles of sustainable development.
We support Clients in green transformation and contribute to
the pace of its achievement.
We are creating a responsible workplace with broad
opportunities for growth and community involvement.
We provide financial services of the highest quality and offer
Clients a professional service, based on our stable
relationships.
We are involved in social activities responding to the
challenges of our environment to build civil society together.
We support equalization of opportunities and act against
social exclusion.
We offer environmentally friendly products and services
aiming to protect the environment and climate. We
promote responsible attitudes and act to raise awareness of
climate change.
- Return on Equity (ROE): 8.2%
- Participation of sustainable financing: 10.9%
- Reduce the salary gap between women and men:
6.2%
- Participation of women in the Bank's
Management Board: 22%
(from 1 January 2024 37.5%)
- NPS Retail Banking and Personal Finance: 7
th
place
- % of key processes available through remote
channels (for the individual Client): 85%
- Client Centers certified as "Barrier-free facility":
37%
- Community involvement (annual average per
employee): 3h 19min
- Reduction of CO
2
emissions from operations vs
2019: -50%
- Reduction of energy consumption: -32%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 8
Business strategy GObeyond 2022-2025
The main objective of GObeyond's new strategy for 2022-2025, adopted by the Bank's Management Board and the
Supervisory Board in March 2022, is to continue the dynamic growth of the Bank, which will be an institution that operates
efficiently, with engaged employees and satisfied Customers, while being a leader in the area of sustainability. GObeyond's
strategy, after multistage building of scale through acquisitions in previous years, focuses on organic growth with a
responsible approach to risk management.
Although the volatile environment may affect the Group's financial performance in the future, our ambition is to achieve
the following targets by 2025:
The strategic directions included in GObeyond's new strategy are based on solid foundations and the Bank's sustainable
and diversified business model. The directions set are valid despite the volatile environment we currently face. The new
strategy was developed internally, by a broad group of Bank employees representing all key areas, and by representatives
of the subsidiaries.
GObeyond's strategy is based on four pillars:
PILLAR UP
GObeyond's strategy is a growth strategy. Our aim is to increase the number of Customers served, strengthen our market
position and increase revenues. The Bank sees potential for growth in all customer segments.
Retail Banking and Personal Finance
Achieving high customer satisfaction, which translates into an increase in the number of active Customers (by 0.5 million
to 4.5 million). This will be achieved through innovative products (including those that go beyond Banking), personalised
communication and broad accessibility to the Bank's products through remote channels.
SME, Corporate and CIB Banking
Aiming to strengthen its position among international Customers and large local corporations, (including supporting their
international expansion). The Bank wants to increase its active customer base, serviced using digital solutions. A key
objective is to deeply optimize and shorten the credit process.
PILLAR POSITIVE
The Bank aims to be a leader in sustainable finance by developing a range of dedicated products and services for all
business lines. It will consistently aim to its own climate neutrality and support its Customers in doing so. Responsibility,
accessibility, transparency and ethics will dominate the relationship with Customers. Activities for the benefit of local
communities and involvement in education and public debate, will support the building of the Bank's brand.
PILLAR STRONGER
For the Bank, it is important to improve internal processes, transform the IT area using state-of-the-art technologies and
accelerate the pace of implementation of new solutions. Planned investments in this area are expected to reach a total of
PLN 1.5 billion by 2025. Fast and efficient scalability is to be the basis of a modern digital Bank. The objectives are: to
support business growth through advanced analytical tools; to maintain a secure and optimal capital and liquidity
position; and to start paying dividends during the current strategy.
PILLAR TOGETHER
The Bank is convinced that a committed and satisfied employee guarantees a high level of customer satisfaction. A new
organisational culture that supports employee development, proactivity and creativity, and encourages bold decisions. In
2022.The Bank began operating under the Agile@Scale working model. Important activities of the Bank include: ensuring
work-life balance, taking care of employees' mental health, supporting the development of women and promoting
diversity.
Strategy execution in 2023
In 2023, the banking sector operated in an environment of strong and opposing factors. On the one hand, high interest
rates allowed it to generate higher results. The sector's net result in 2023 was PLN 27.9 billion (NBP data), the highest
result ever acihieved. On the other hand, most institutions still incurred very high provisioning costs for CHF loans.
Nevertheless, the overall operating conditions could be described as favourable if it were not for the prevailing uncertainty
in the market. For the banks this took place against a backdrop of fears about further regulatory burdens, companies held
back investments due to market stagnation and individual customers refrained from large expenditures beyond their
current needs. General caution prevailed, and this was reflected in the operating strategy.
As part of this precaution and in the interests of a safe level of capital, the Bank decided to limit the sale of mortgage
products. The offer of mortgages was primarily targeted at existing Customers, while new Customers of the Bank were
offered a so-called "Green Mortgage" to finance energy-efficient properties. Furthermore, while remaining a fully universal
Bank, the Bank decided to moderately profile its business towards the most desirable segments. Among individual
Customers, more emphasis was placed on strengthening relationships with affluent Customers and private Banking. To
strengthen its offering to these segments, the Bank introduced the GOinvest investment advisory service. On the corporate
side, these are primarily multinationals, large local companies and agricultural product processors. Customers in these
segments are characterised by higher than average profitability and reliability, which is particularly important in the
current market environment.
Return on equity (ROE): ~12%
Cost/income ratio: max. 48%
Share of sustainable financing: 10%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 9
Irrespective of its efficiency-oriented management, the Bank is constantly striving to allocate part of its investment
resources to the introduction of innovative solutions that will differentiate it in the market. An innovative mamGO platform
for the sale with financing, rental and leasing of new and used cars was launched in 2023. A partnership was also
established with Plenti, a company offering rental of consumer electronics.
The last 12 months have also seen dynamic progress in the area of sustainability. The Bank has provided Sustainability
Linked Loan, as well as ESG rated linked loan. It also completed its first factoring transaction taking ESG criteria into
account. Further Customer Centres gained "Barrier-free facility" certification and systems to assist the deaf. For the third
time, it also suc
fourth victory in the ranking of responsible companies, with a maximum score. The Bank was also reassessed by
Sustainalytics and achieved the best ESG rating in the industry. The score of 10.2 (low ESG risk) is also an improvement
on the score of 10.9 for 2022.
The Bank is constantly striving to build its technological competence. The simultaneous modernisation of outdated
systems and the implementation of breakthrough solutions that are unique in the market are ongoing. This was recognised
in the Digital Banking Awards 2023 organised by The Banker magazine. The Bank received the award for "the most
innovative digital solutions in Central and Eastern Europe" - thanks to the implementation of digital customer service at
the branch using a mobile application. The last year also saw the implementation of a payment gateway (Axepta) for e-
commerce Customers, the first to allow the amount to be paid to be split into different forms of payment. In the Customer

Broker service. In the back-office area, the Bank's operations are supported by 208 active robots, and the implementation
of artificial intelligence began in 2023. The first area with such a solution was the process of determining deposit rates
and foreign exchange margins.
The Bank's focus on employee satisfaction, which is essential for offering high quality products and service levels to the
customer, is also having an effect. The Bank, through a number of internal programmes, cares about employee well-being.
It supports employee networking activities, work-life balance. It focuses on diversity, adapting to the needs of people with
disabilities or neuroatypical people. At the same time, the Bank creates opportunities for development, especially in areas
with the highest potential such as IT, through internal courses that allow people to change career paths within the Bank.
This has translated into a quantum leap in satisfaction, as measured by the eNPS indicator, which rose by a further 5
points on the previous year to a value of 23, against a 20-point strategic target only set for 2025 and a 2021
benchmark of -9.
Table 2. Execution of strategic financial targets in 2023
Indicator
2025 strategic target
2023 execution
Return on equity ratio (ROE)
~12%
8.2%
Cost/income ratio (C/I)
max 48%
42.5%
Share of sustainable financing
10%
10.9%
PILLAR UP
Actions under the strategy's objectives in 2023
PILLAR
KEY ACHIEVEMENTS 2023
#UP
Offering high quality Banking products as
well as and non-Banking products and
services as the key to growing the customer
base in an omnichannel world. Creating an
excellent customer experience by designing
customised pathways.
Launch of innovative mamGO platform for selling with financing, renting and
leasing new and used cars.
GOinvest: new investment service for Premium and Wealth Management
Customers. The consultancy takes into account all types of Customer assets.
Establishment of a partnership with Plenti, a consumer electronics rental
company.
Introduction of a new service model for wealthy Customers, including support
from a dedicated advisor (an increase in the number of Customers served from
357 thousand in 2022 to 418 thousand at the end of 2023).
Conclusion of an agreement with the European Investment Bank for EUR 100
million to support energy efficiency projects in Poland.
Implementing an Ecological Loan to support the energy transformation of Polish
enterprises with the possibility of obtaining an ecological bonus granted by Bank
Gospodarstwa Krajowego for partial repayment of the loan.
Offering a preferential liquidity loan to farmers at an interest rate of 2% per
annum. PLN ~2 billion in loans to Microenterprises and over PLN 113 million to
Corporate and SMEs by the end of 2023.
182 branches without cash services (almost half of the sales network).
Euromoney Awards for Excellence 2023 best Bank for corporate Customers and
best Bank in the ESG area and second place in the "Newsweek's Friendly Bank"
ranking in the "Banking for the Smith" category.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 10
Strategic commitments and their implementation
Indicator
2025 strategic goal
2023 execution
NPS - Retail Banking and Personal Finance
TOP 3
4
th
place
% of key processes for the individual Customer
available in remote channels
90%
85%
Number of Customers (individuals and micro
companies)
4.5 million
3.8 million
Sales through digital channels (individual Customers)
>50%
43%
Market shares in new sales
(ROR accounts, cash loans, mortgages)
7%
ROR 3.7%
Cash loans 4.2%
Mortgage loans 0.5%
Number of active micro companies
340 thousand
277 thousand
Number of micro companies active in digital channels
230 thousand
179 thousand
Maintain leadership in the farmers' segment
(market share of loans)
>25%
25.2%
Increase in number of active food processors
[vs 2021]
+30%
+27%
Increase in number of active Customers
(Corporate and SME Banking) [vs. 2021]
>18%
+8%
Increase in the number of active international
Customers [vs 2021]
>22%
+20%
Number of Customers active in digital channels
(Corporate and SME Banking)
37 thousand
31 thousand
Growth in credit volumes
(Corporate and SME Banking 2025-2021)
+6%
annual average
+5%
PILLAR POSITIVE
PILLAR
KEY ACHIEVEMENTS 2023
#POSITIVE
Responsible and reliable financial partner
supporting the positive and sustainable
development of Customers, business and
society.
A guide for Customers in a world of digital
and sustainable transformation.
Best ESG rating among Polish Banks awarded by Sustainalytics. The score of 10.2
(low risk) represents an improvement on the score of 10.9 in 2022.
Environmental Credit in cooperation with BGK (15% participation in the
programme, second place in the market).
Sustainability-Linked Loan financing (Polsat Plus, American Heart of Poland,
.
Launch of the only greenhouse gas emissions calculator for poultry production
on the Agronomist.pl platform, aimed at entrepreneurs in the Food & Agro sector.
New version of the Clean Air Programme. The Bank was one of the first to
resume providing financing under the programme under the new rules with an
increased maximum loan amount of up to PLN 150,000.
Support for the Bank's Customers in obtaining "white certificates" (energy
efficiency certificates); cooperation with VIVERNO.
131 Customer centres certified as "Barrier-free facilities" (including the head
office); around 120 with systems supporting the deaf.
Ranking of Responsible Companies: Bank at the top of the ranking for the fourth
time (overall and in its industry) with the maximum possible score.
Strategic commitments and their implementation
Indicator
2025 strategic goal
2023 execution
Share of sustainable finance [vs 2021: 4.5%]
10%
10.9%
Total value of green and sustainable bonds
lients [vs 2021: 0]
PLN 1,400 million
PLN 534 million
Share of sustainable assets in management
[vs 2021: 5%]
30%
14.7%
Social involvement of employees
(annual average per employee)
4h

Client-
certificate (partner facilities not included)
[vs 2021: 18%]
50%
37%
Reduction of operational CO
2
emissions [vs 2019]
55%
49%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 11
PILLAR STRONGER
PILLAR
KEY ACHIEVEMENTS 2023
#STRONGER
BNP Paribas Group's global strength and
dynamic technological development
combined with the optimisation of E2E
processes underpin organic growth and
high customer satisfaction.
Implementation of a payment gateway solution for e-commerce Customers
(Axepta BNP Paribas).
Enabling the completion of formalities at the Bank's branches using mDowod.
Unification of online and mobile Banking systems for business Customers
(microenterprises and farmers). Single sign-on for business and private accounts.
Remote confirmation of Broker ID for SMEs, offered by Autenti, as the first Bank in
Poland.
Implementation of a new integrated CRM system in the area of retail Customers
enabling, among other things, the use of artificial intelligence capabilities.
208 robots actively supporting the Bank's operational processes (34
implementations in 2023).
Implementation of an electronic credit application for medium and large
agricultural enterprises.
The Bank's digital solutions most innovative in Central and Eastern Europe: the
Innovation in Digital Banking Award 2023 for the implementation of digital
customer service in the branch using a mobile application.
Strategic commitments and their implementation
Indicator
2025 strategic goal
2023 execution
Total investment in technology by 2025
PLN 1.5 billion
PLN 437 million
Optimisation of all key end-to-end processes
38 processes
34 processes
Increase in efficiency of operations [vs 2021]
>10% per year
+12%
Number of use cases using artificial intelligence
or advanced data analytics
>200
73
PILLAR TOGETHER
PILLAR
KEY ACHIEVEMENTS 2023
#TOGETHER
People first: we focus on people. Committed
and satisfied employees guarantee a high
level of customer satisfaction.
Agile@Scale and a new organisational
culture the as a foundation for a diverse
and inclusive working environment based
on trust, courage and creativity.
Improvement in employee satisfaction as measured by the eNPS index by 5 points
compared to 2022 (to a score of 23).
"I can DO IT" training programmes for Bank employees wishing to change their
career path towards IT. Two courses: Service Desk and IT Analyst - 644
applications for 35 places.
Partnership agreement entitled. "INCLU(VI)SION" with the Activation Foundation,
supporting the employment of people with disabilities.
Audit of the organisation in terms of the needs of neuroatypical employees
together with the asperIT Foundation.
Campaign communicating the Bank's values "I CAN" with the top prize in a
competition organised by the London Institute of Internal Communication in the
Best Engagement Programme category.
Honoured on the Diversity IN Check 2023 List for the fifth consecutive year - a
compilation of employers most advanced in diversity and inclusivity management
in Poland.
Strategic partner of the Noble Gift programme for the 6
th
time.
Achievement of the Top Employer Poland 2023 title for the 10
th
time.
Strategic commitments and their implementation
Indicator
2025 strategic goal
2023 execution
Share of women on the Bank's Management Board
[vs 2021: 22%]
30%
22% (37.5% from 01.2024)
Closing the gender pay gap [vs 2021: 7.3%]
<4.0%
6.24%
eNPS Net Promoter Score of employees
[vs 2021: -9]
20
23
People working within Agile@Scale (in Tribes)
>1,300
~1,600
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 12
Key non-financial performance indicators
Table 3. Key non-financial performance indicators reported for the Bank and Group
2019
2020
2021
2022
2023
Change
2022/2021
Comment
About the Bank
Number of Customers of all business lines (in thousands), of which:
3,887
3,938
4,117
4,186
4,227
1%
Individual Customers
3,601
3,639
3,810
3,874
3,877
0.1%
Corporate Customers
286
299
307
312
350
12.2%
Number of retail banking Customers - GOonline internet banking users (in thousands)
-
-
790.0
743.2
692.6
(6.8%)
Number of mobile banking users GOmobile
-
-
911.1
1 095.0
1 171.3
7%
Retail and business banking 
514
459
427
410
371
(9.5%)
ATMs supporting only standard withdrawals and transactions provided by VISA and
Mastercard systems
238
140
58
30
15
(50%)
Dual-function machines
417
462
514
537
530
(1.3%)
Private banking centers
18
15
15
15
15
no change
Corporate banking centers
25
25
30
14
13
(7.1%)
SME business centers
50
50
45
34
32
(5.9%)
Economic responsibility
Number of CSR Analyses carried out during the year
218
225
174
207
273
31.9%
Value of sustainable financing (in PLN billion)
-
-
3.9
6.5
9.6
47.7%
CSR declarations signed by our new suppliers during the year
333
240
43
27
211
681.5%
The increase in the number of signed declarations is a result of a larger pool of
suppliers being included in the cyclical assessment under the BNP Paribas Group's
new methodology.
Percentage of expenditure on products and services accounted for by purchases from
local suppliers in a given year
89%
85%
85%
85%
85%
no change
Responsibility at the workplace
The Bank's headcount (number of employees)
9,899
9,210
8,809
8,392
8,052
(4.1%)
In light of the need to adapt the Bank's business model to the changing business
environment, a collective redundancy programme for 2021-2023 was announced in
December 2020 in consultation with the trade unions. In addition, in order to mitigate
the social impact of the collective redundancies, the Bank agreed with the trade
unions to pay additional compensation and other elements of social protection, in
addition to the statutory severance payments due to the redundant employees, and
launched a Voluntary Redundancy Programme. In 2023, the Collective Redundancy
Programme and the Voluntary Redundancy Programme continued.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 13
2019
2020
2021
2022
2023
Change
2022/2021
Comment
T
10,219
9,455
9,035
8,585
8,204
(4.4%)
Number of training hours - average per person employed by the Bank in a given year
26
18.3
24.32
28.99
26.3
(9.3%)
Percentage of women in managerial positions in a given year
62%
62%
56%
53%
n/d
not applicable
As a result of the reassignment of the number of employees to the structure by Board
of Directors, Top Management (B1 + B2), Lower Management, Other Employees, the
approach to the presentation of the indicator on the percentage of women in
management positions was changed.
Percentage of women in top management (B1+B2) in the Bank and the Group
-
-
-
-
46%
not applicable
Social responsibility
Number of the Bank's volunteers involved in the Noble Gift campaign in the given year
3,317
2,470
2,610
3,028
2,223
(26.6%)
Amount of donations made under the Local Grant Programme in a given year
200,000
240,000
300,000
300,000
300,000
no change
Total number of Local Ambassadors of the Bank operating throughout Poland
90
130
100
132
140
6.1%
Kilometres achieved through the Good Kilometres campaign in a given year
40,643
70,000
71,952
75,474
159,230
111%
Total number of regular donors under the Support All Year programme
180
200
260
345
397
15.1%
Number of scholarship recipients of the "Class" programme in a given year
111
100
83
95
95
no change
Number of  with the "Barrier-free facility" certificate
28
51
77
103
131
27.2%
Environmental responsibility
Number of photovoltaic installations financed for individual customers (in thousands)
10,553
10,003
16,065
6,413
6,251
(2.5%)
A decrease is due to an apparent lower propensity to take out loans for PV
installations with the change in billing rules introduced on 1.04.2022.
Group greenhouse gas emissions generated from operations
20,149
9,349
10,792
11,539
10,144
(12.1%)
Hybrid and electric cars in the fleet
70
174
376
606
823
35.8%
Electricity utilised by the Bank from renewable sources
33%
100%
100%
100%
100%
no change
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 14
ESG Management
The role of administrative, management and supervisory bodies in the field of ESG
Oversight of environmental, social and governance ESG (E environmental, S social, G governance) issues and the
implementation of the strategic sustainability goals included in the GObeyond strategy is carried out by the Management
Board, led by the CEO. The Management Board approves the direction and scope of activities, and gives its opinion and
supervises the integration of sustainability activities into the Bank's business activities. As part of its oversight and
management of ESG issues, the Board takes into account the voices and opinions of stakeholders resulting from reports
received, customer and employee surveys and information from ongoing partnerships with NGOs. Reports and research are
presented, among others, at the Board meetings.
Information provided to, and sustainability issues taken up by, the administrative, management and
supervisory bodies
During the 2023 the Board meetings, issues discussed included:
The Bank's strategy for ESG-related services (February 2023) the Management Board reviewed and adopted the study
prepared by the Sustainability Area in cooperation with the business lines. The main issues covered in the material are:
o information on the sustainability aspects of GObeyond strategy and the level of achievement of the #POSITIVE
pillar's KPIs in 2022.
o strategy approach to ESG products and services, including challenges in the Polish market and the Bank's
resulting focus on renewable energy, energy efficiency and business model transformation.
o a self-assessment of progress in 'green' products, which showed significant progress in sustainability finance
and AuM (Assets under Management) and the start of work on daily banking products.
o additional services and tools offered by the Bank that increase value for Clients and build the Bank's
competitive advantage.
o information on the sustainability aspects of the GObeyond strategy (#POSITIVE pillar) and the implementation
of the strategic KPIs of the #POSITIVE pillar in 2022.
GObeyond's sustainability strategies and how to further implement them (April 2023) discussed, among other things,
how to implement selected sustainability initiatives supporting the implementation of the GObeyond strategy and how
to embrace the Agile@Scale methodology. The Board also confirmed the key role of ESG aspects in the strategy and the
Bank's high ambitions in this area.
An overview of selected issues raised at the Board meetings is published periodically on the intranet for the information of
all employees.
Mainstreaming sustainability-related outcomes into incentive schemes
Sustainability is one of the four key pillars of GObeyond 2022-2025 strategy, and therefore members of the Management
Board are required to meet annual ESG targets, and these are cascaded sequentially within the Bank's structures. In 2023,
ESG targets have been assigned to senior managers, members of the Sustainability Council, all those employed in the
Sustainability Area units and those responsible for developing and selling sustainable products and services. In addition,
the Bank actively promotes the adoption of ESG targets among managers and employees. The Bank strives to ensure that
all employees adhere to the principles of sustainable development as the basis of the organisational culture and
implement measurable ESG.
Sustainability Area
The Bank's strategic approach to ESG issues is reflected in the separation of sustainability competences in the
organisational structure. The Sustainability Area was created in 2022 to coordinate sustainability tasks. The Executive
Director of the Area reports directly to the CEO. His role is also to inform the Management Board and the Supervisory
Board about: ESG issues, related risks and opportunities, the implementation of due diligence and the results and
effectiveness of ESG policies and activities. In addition, the Executive Director of the Sustainability Area heads the cross-
cutting structure of the Sustainability Community, acting as Chief Sustainability Officer.
The mission of the Sustainability Area is to:
developing the strategy and implementation of the Bank's ESG and sustainability activities,
planning and managing the Bank's budget for ESG and sustainability initiatives,
initiating, implementing and reporting on ESG and sustainability initiatives, projects and programmes,
initiating the development of sustainable products and services with a positive impact offered by the Bank, with a
particular focus on supporting the energy transition (including RES and energy efficiency),
cooperation with international and national financial institutions and organisations, rating agencies, Clients and other
external stakeholders,
cooperation with other units and organisational departments and internal stakeholders of the Bank,
coordinating the work of the Sustainability Community,
monitoring and analysing ESG aspects of the Bank's Clients and transactions, and coordinating corporate social
responsibility policies and analyses, especially in sustainability-sensitive sectors,
building the Bank's position as a leader in ESG and sustainable development,
conducting dialogue with stakeholders on ESG and sustainable development.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 15
Sustainability Community
Sustainability efforts are supported by the Sustainability Community, which consists of:
Sustainability Council, made up of 20 representatives of the Bank's key areas and business lines,
Sustainability Officers, i.e. 250 employees selected through an internal recruitment process who, in addition to their
daily duties, have taken on the role of supporting the implementation of ESG initiatives in the organisation.
The task of the interdisciplinary and cross-cutting community is to bring together different competences and undertakings
alongside the structures already in place. The Sustainability Council is responsible for ensuring that the strategic objectives
related to the GObeyond strategy are understood and shared across all areas of the Bank's business and among Clients.
The Council's responsibilities include defining and monitoring strategic ESG activities, overseeing the development of
sustainable products and services and linking initiatives across different areas of the organisation. The Council is also
responsible for approving relevant reporting topics.
Sustainability Officers coordinate and implement activities on sustainability and ESG aspects and work closely with the
Sustainability Council.
ESG policies and procedures
The main policies, procedures and other documents governing due diligence issues related to ESG aspects at Group and
Bank level are approved by the Management Board through an appropriate resolution. Policies and procedures of an
internal and confidential nature are available to employees through the Intralex system. Policies and procedures of a non-
confidential nature are available to external stakeholders through the Bank's website.
Each policy and procedure has an assigned regulatory owner who is responsible for: the implementation of the
commitments, the integration of the commitments into the Bank's business strategy, and the provision of the necessary
training in this area.
The implementation of each policy is described in the chapters for each area.
Area
Names of documents implemented (as at 31.12.2023)
Employee
matters
At the BNP Paribas Bank Polska S.A. Group level
BNP Paribas Group Code of Conduct (https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
BNP Paribas Group Corporate Responsibility Principles (https://www.bnpparibas.pl/csr/strategia-csr)
Whistleblowing policy at BNP Paribas Bank Polska S.A. (Whistleblowing)
At the BNP Paribas Bank Polska S.A. level
Corporate social responsibility policy of BNP Paribas Bank Polska S.A.
Diversity management policy at BNP Paribas Bank Polska S.A.
Area
Names of documents implemented (as at 31.12.2023)
BNP Paribas Bank Polska S.A. Employee remuneration policy.
Policy on dealing with breaches of respect for others at BNP Paribas Bank Polska S.A.
Policy on succession planning at BNP Paribas Bank Polska S.A.
Policy on identifying key functions and appointing and dismissing persons performing these functions at
BNP Paribas Bank Polska S.A.
Policy for assessing the suitability of the members of the Board of Executives and employees performing
key functions at BNP Paribas Bank Polska S.A.
Social matters
At the BNP Paribas Bank Polska S.A. Group level
BNP Paribas Group Code of Conduct (https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
BNP Paribas Group Corporate Responsibility Principles (https://www.bnpparibas.pl/csr/strategia-csr)
BNP Paribas Foundation Statutes (https://www.bnpparibas.pl/fundacja)
At the BNP Paribas Bank Polska S.A. level
Corporate social responsibility policy of BNP Paribas Bank Polska S.A.
Policy on donations, partnerships and sponsorships
Principles of ESG risk management at BNP Paribas Bank Polska S.A.
Environmental
matters
At the BNP Paribas Bank Polska S.A. Group level.
BNP Paribas Group Code of Conduct (https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
BNP Paribas Group Corporate Responsibility Principles (https://www.bnpparibas.pl/csr/strategia-csr)
BNP Paribas Group Sector Policies (https://group.bnpparibas/en/our-commitments/transitions/financing-
and-investment-policies)
At the BNP Paribas Bank Polska S.A. level
Corporate social responsibility policy of BNP Paribas Bank Polska S.A.
Principles of ESG risk management at BNP Paribas Bank Polska S.A.
Respect for
human rights
At the BNP Paribas Bank Polska S.A. Group level
BNP Paribas Group Code of Conduct (https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
BNP Paribas Group Corporate Responsibility Principles (https://www.bnpparibas.pl/csr/strategia-csr)
BNP Paribas Declaration on Human Rights (https://www.bnpparibas.pl/_fileserver/item/1530015)
At the level of BNP Paribas Bank Polska S.A..
Corporate social responsibility policy of BNP Paribas Bank Polska S.A.
Whistleblowing policy at BNP Paribas Bank Polska S.A. (Whistleblowing)
Diversity management policy at BNP Paribas Bank Polska S.A.
Policy on dealing with breaches of respect for others at BNP Paribas Bank Polska S.A.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 16
Area
Names of documents implemented (as at 31.12.2023)
Principles of ESG risk management at BNP Paribas Bank Polska S.A..
Anti-Corruption
and Anti-Fraud
At the BNP Paribas Bank Polska S.A. Group level
BNP Paribas Group Code of Conduct (https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
BNP Paribas Group Corporate Responsibility Principles (https://www.bnpparibas.pl/csr/strategia-csr)
At the level of BNP Paribas Bank Polska S.A..
Whistleblowing policy at BNP Paribas Bank Polska S.A. (Whistleblowing)
Anti-Corruption Policy at BNP Paribas Bank Polska S.A.
Anti-Fraud Policy at BNP Paribas Bank Polska S.A..
Gift Policy at BNP Paribas Bank Polska S.A.
Conflict of Interest Management Policy at BNP Paribas Bank Polska S.A.
(https://www.bnpparibas.pl/csr/strategia-csr/lad-korporacyjny)
Instruction on the procedure for handling with employee complaints and requests
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 17
Sustainable financing
The Bank is committed to offer responsible and sustainable products that exert a positive impact on the environment. We
want to contribute to the energy transformation and popularise solutions that protect the natural environment.
Additionally, our offer of products and services supports the development of entrepreneurship and social innovations. We
ensure that our products are accessible to those at risk of exclusion. In 2023, we focused on the further development of


The value of sustainable financing as of 31.12.2023 was PLN 9.6 billion, which constitutes 10.9% of total financing.
Table 4. Value of sustainable financing granted by the Bank in 2023 vs 2022
Value of sustainable financing
Value (PLN million)
31.12.2023
31.12.2022
change y/y %
with a positive environmental impact
6,553
5,839
12.2%
with a positive social impact
565
341
65.7%
ESG Rating-Linked Loan
340
-*
-
Sustainability-Linked Loan
2,141
343
524.2%
Total
9,599
6,523
47.2%
*The ESG Rating-
Table 5. Value of financing with a positive environmental impact in 2023 vs 2022
Financing with a positive environmental impact
Value (PLN million)
31.12.2023
31.12.2022
change y/y %
renewable energy
1,870
1,440
29.9%
ecological construction
2,441
2,209
10.5%
thermal modernisation of buildings
1,322
1,447
(8.6%)
improving the energy efficiency of production
processes
130
154
(15.6%)
low-emission transport
225
394
(42.9%)
Financing with a positive environmental impact
Value (PLN million)
31.12.2023
31.12.2022
change y/y %
circular economy
251
24
945.8%
sewage and water treatment*
95
23*
313%
natural resources and biodiversity
219
148
48.0%
Total
6,553
5,839
12.2%
*In the categories of financing with a positive environmental impact, an additional category 'waste and water treatment' was included. As a result of the change, it was also necessary to update the
sustainable financing values for 2022.
Table 6. Value of financing with a positive social impact in 2023 vs 2022
Financing with a positive social impact
Value (PLN million)
31.12.2023
31.12.2022
change y/y %
counteracting social exclusion
2
1*
100%
healthcare
416
306
35.9%
education
121
30
303.3%
basic infrastructure (e.g. water supply,
sewage)
26
4
550.0%
Total
565
341
66.2%
ncluded. As a result of the change, it was also necessary to update the sustainable
financing values for 2022.
To provide favourable financial terms for sustainable products, in 2020 the Bank introduced a formal catalogue of products
and types of investments with a positive (social or environmental) impact. The listed products are offered at preferential
prices, which significantly strengthens the competitiveness of our offer. The following areas are considered sustainable:
development of renewable energy, improving energy efficiency, mitigation and adapting to climate change, low-emission
transport, protection of water resources, circular economy, protection of biodiversity and natural capital, improving the
quality and accessibility of public education and medical services, counteracting social exclusion.
To be qualified for our internal sustainable financing programme, each loan undergoes verification by the ESG competence
unit and needs to be approved by our credit decision-makers.
For more information on sustainable products and services, refer to The Report of the Management Board.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 18
Activities aligned with EU Taxonomy
Regulatory framework and information obligations of financial institutions
EU Taxonomy is a classification system for economic activities based on their contribution to the achievement of six
environmental objectives defined by the European Commission in successive regulations and delegated acts published
between June 2020 and November 2023
1
.
The Taxonomy is based on two key concepts related to the economic activities of companies subject to the Non-Financial
Reporting Directive
2
(and subsequently the CSRD Directive when it enters into force
3
):
Eligibility - an activity is eligible if it is described in one of the delegated regulations on the Taxonomy due to its high
potential to contribute to the achievement of any of the six environmental objectives.
Alignment - this confirms the significant contribution of an eligible activity to the achievement of one of the six
environmental objectives based on measurable and objective criteria. An activity that is Taxonomy-aligned is defined as
an activity that makes a significant contribution to the achievement of one of the environmental objectives without
harming the other objectives, i.e. it fulfills all the technical eligibility criteria described in the relevant delegated
regulations. Compliance with the Taxonomy also includes an assessment of compliance with minimum safeguards.
In 2024 (for the financial year 2023), European financial institutions are required to publish their Taxonomy-alignment
indicators for the first time, in addition to the eligibility indicators published in the previous two years.
The main Taxonomy-alignment indicator is the green asset ratio (GAR), which refers to financial instruments (loans and
advances, debt securities, equity holdings and repossessed real estate collaterals) in the institution's balance sheet. The
publication of the GAR is accompanied by indicators for green financial guarantees and assets under management.
Scope of financial assets subject to Taxonomy alignment analysis
Each indicator is calculated based on the scope of consolidation, in accordance with Commission Delegated Regulation
(EU) 2021/2178 of 6 July 2021 (as further amended by Commission Delegated Regulation (EU) 2023/2486 of 27 June 2023).
Consolidated reporting in this case includes: BNP Paribas Towarzystwo Funduszy Inwestycyjnych S.A and BNP Paribas
Leasing Services Sp. z o.o.
Green Asset Ratio (GAR)
The value of financial assets covered by the Taxonomy is based on the gross carrying value, i.e. before taking into account
any provisions.
1
Regulation (EU) 2020/852 of 18 June 2020, Delegated Regulation (EU) 2021/2139 of 4 June 2021 on the establishment of technical screening criteria for two
environmental objectives, Commission Delegated Regulation (EU) 2022/1214 of 9 March 2022 on economic activities in certain energy sectors, Commission Delegated
Regulation (EU) 2023/2486 of 27 June 2023 supplementing Regulation (EU) 2020/852 by establishing the technical screening criteria for the remaining four
environmental objectives, Commission Delegated Regulation (EU) 2023/2485 of 27 June 2023 amending Delegated Regulation (EU) 2021/213.
The numerator of the green asset ratio includes the amounts of financial assets corresponding to Taxonomy-aligned
activities. The scope of its analysis covers the following financial assets (in the form of loans and advances, debt
securities, equity instruments and repossessed real estate collaterals):
exposures to EU companies subject to the Non-Financial Reporting Directive,
exposures of EU households in three categories of loans covered by the Regulation (mortgage loans, building renovation
loans, motor vehicle loans granted from 1 January 2022),
exposures to local government units in the area of social housing and other targeted financing, i.e. those for which the
allocation of funds is known,
the book value of collateral obtained by taking possession in the form of real estate.
The denominator of the GAR includes the following asset classes, in addition to the financial assets subject to the
alignment analysis for the calculation of the numerator:
on demand interbank loans,
receivables from derivative hedging instruments,
receivables from EU companies not subject to the Non-Financial Reporting Directive and receivables from non-EU
counterparties,
exposures to households that do not correspond to the 3 categories of loans covered by the indicator (i.e. mortgage
loans, building renovation loans and motor vehicle loans),
cash and cash-related assets,
other assets (e.g. tangible fixed assets and intangible assets, deferred tax assets).
The inclusion of assets excluded from the numerator's alignment analysis in the denominator (44.75% of total assets on
the balance sheet, in gross carrying value) causes a structural imbalance in the indicator. As a result, this ratio cannot be
considered as a representative measure of alignment.
Exposures to central governments, central banks or supranational issuers are not covered by the green asset ratio
regulations. The assets excluded from the calculation of the indicator by the regulation constitute 25.21% of total assets on
the balance sheet, in gross carrying value.
2
NFRD, Non-Financial Reporting Directive 2014/95/UE of 22 October 2014.
3
CSRD, Corporate Sustainability Reporting Directive 2022/2464/UE of 14 December 2022.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 19
Green Off-Balance Sheet Indicators
With regard to the green financial guarantees indicator, the scope of the guarantee alignment analysis used to calculate
the numerator refers to financial guarantees with counterparties being EU companies subject to the Non-Financial
Reporting Directive. The denominator includes all financial guarantees granted to companies regardless of their regulatory
scope. In this case as well, it is necessary to take into account the structural imbalance in the calculation of the indicator,
which means that the calculated indicator cannot be a representative measure of alignment.
With regard to the ratio of green assets under management, the scope of the alignment analysis includes investments in
EU companies subject to the Non-Financial Reporting Directive and investments in real estate. They correspond on the one
hand to the asset management activities carried out by the Group and on the other hand to the management of client
portfolios in the area of investment funds, equity instruments, debt securities and real estate investments. The same
structural imbalance is observed as described above, i.e. the denominator includes all instruments, regardless of their
regulatory scope. Consequently, this ratio cannot be used as a representative measure of alignment.
Exposures to central governments, central banks or supranational issuers are excluded from the calculation of off-balance
sheet indicators.
Methodology for assessing alignment with Taxonomy
The approach to analyzing the eligibility of financial assets for the Taxonomy and their compliance with the Taxonomy
varies depending on the categories of counterparties: companies subject to the Non-Financial Reporting Directive, local
governments, EU households and investment funds.
With regard to counterparties subject to the Non-Financial Reporting Directive, for general purpose financing, the Bank
received from an external provider, the Credit Information Bureau (BIK) - the indicators of eligibility and alignment of
turnover and capital expenditures (CapEx). Since finance sector companies will be publishing their Taxonomy alignment
indicators for the first time in 2024, the value of the Taxonomy alignment indicator for this group of counterparties is zero
by default. This approach applies to all three indicators: the Green Asset Ratio, the ratio of green financial guarantees and
the ratio of green assets under management.
4
The European Commission's draft communication of 21 December 2023
Where the use of funds is known (use-of-proceeds loans), the assessment of alignment with the Taxonomy should be
based on information collected from the counterparty. The European Commission's draft Communication
4
on the
interpretation of certain provisions of Delegated Regulation (EU) 2021/2178, published on 21 December 2023, stipulates
that financial institutions are required to collect evidence of alignment with the Taxonomy for each technical criterion
contributing to environmental objective, as well as document the justification for the absence of negative impacts on other
environmental objectives. Where the provisions of the Taxonomy require confirmation of a technical criterion's compliance
by an independent third party, the financial institution is expected to obtain evidence of such certification. The level of
evidence collection imposed in the Commission's draft communication as of December 2023 is not fully achievable, as the
required criteria in most cases are not subject to market standards or publication requirements. For this reason, no use-
of-proceeds financial instruments are currently included in the numerator of the Green Asset Ratio, neither for companies
nor for local governments.
In terms of households, a similar approach should be taken to assess alignment with the Taxonomy of mortgage loans,
building renovation loans and motor vehicle loans, i.e., the institution should gather evidence to justify each criterion for
both the key criteria of energy efficiency or low-emission and for the criteria that justify the lack of negative impact on
other environmental goals. Regarding the latter, there is currently no market standard available. The Bank collects data
from households on key energy efficiency or low-carbon criteria, such as energy performance certificates. However, it is
not currently able to obtain evidence to support each of the other criteria, so the numerator of the Green Assets Ratio does
not currently include any exposure to households.
With regard to investment funds covered by the green assets under management indicator, and in particular those
included in portfolios entrusted to management. The Group faces a lack of eligibility and compliance indicators for the
funds. The lack of indicators is specific to this year, as their values should be published for the first time by June 2024 at
the latest, in accordance with EU Regulation 2019/2088 on sustainabilityrelated disclosures in the financial services
sector (SFDR).
Values of alignment indicators as at 31 December 2023
Based on the methodological assumptions outlined above, the following table as of 31 December 2023 shows the main
alignment ratios for the Taxonomy as stipulated by the regulations.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 20
Summary of key alignment indicators published by credit institutions in accordance with Article 8 of the EU Taxonomy Regulation
Table 7. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation
Total
environmentally
sustainable assets
(based on
REVENUE KPI)
Total
environmentally
sustainable assets
(based CAPEX KPI)
KPI****
KPI*****
% coverage (over
total assets)***
% of assets excluded from
the numerator of the GAR
(Article 7 (2) and (3) and
Section 1.1.2. of Annex V)
% of assets excluded
from the denominator of
the GAR (Article 7 (1))
and Section 1.2.4 of
Annex V)
Main KPI
Green asset ratio
(GAR) stock
691 215
1 034 144
0,57%
0,85%
74,79%
44,75%
25,21%
Total
environmentally
sustainable assets
(based on REVENUE
KPI)
Total
environmentally
sustainable assets
(based CAPEX KPI)
KPI****
KPI*****
% coverage (over
total assets)
% of assets excluded
from the numerator
of the GAR (Article 7
(2) and (3) and
Section 1.1.2. of
Annex V)
% of assets excluded
from the
denominator of the
GAR (Article 7 (1))
and Section 1.2.4 of
Annex V)
Additional KPIs
GAR (flow)
134 876
266 808
0,52%
1,03%
42,90%
20,19%
57,10%
Trading book*
n/a
n/a
n/a
n/a
Financial guarantees
0,00
0,00
0,00%
0,00%
Assets under
management
32 500
78 422
0,65%
1,57%
Fees and commissions
income**
n/a
n/a
n/a
n/a
* For credit institutions that do not meet the conditions of Article 94(1) of the CRR or the conditions set out in Article 325a(1) of the CRR
**Fees and commissions income from services other than lending and AuM
otal assets
****based on the Turnover KPI of the counterparty
*****based on the CapEx KPI of the counterparty, except for lending activities where for general lending Turnover KPI is used
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 21
Table 8. Assets for the calculation of GAR - based on turnover KPIs
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total [gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable
(Taxonomy-aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which
Use of
Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Green asset indicator - assets covered by the
indicator in both the numerator and the
denominator
1
Loans and advances, debt securities and equity
instruments not HfT eligible for GAR calculation
49 133 861
29 971 922
488 425
0
287 965
87 334
305 640
202 790
0
144 317
30 277 561
691 215
0
432 282
231 651
2
Financial undertakings
10 152 922
2 954 127
135 690
0
135 690
0
0
0
0
0
2 954 127
135 690
0
135 690
0
3
Credit institutions
8 761 246
1 624 361
0
0
0
0
0
0
0
0
1 624 361
0
0
0
0
4
Loans and advances
8 761 246
1 624 361
0
0
0
0
0
0
0
0
1 624 361
0
0
0
0
5
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
7
Other financial corporations
1 391 675,96
1 329 766
135 690
0
135 690
0
0
0
0
0
1 329 766
135 690
0
135 690
0
8
of which investment firms
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
9
Loans and advances
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
11
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
12
of which management companies
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
13
Loans and advances
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
14
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
15
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
16
of which insurance undertakings
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
17
Loans and advances
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
18
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
19
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
20
Non-financial undertakings
3 907 682
1 226 622
352 735
0
152 275
87 334
305 640
202 790
0
144 317
1 532 262
555 525
0
296 592
231 651
21
Loans and advances
3 907 682
1 226 622
352 735
0
152 275
87 334
305 640
202 790
0
144 317
1 532 262
555 525
0
296 592
231 651
22
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
23
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
24
Households
35 038 260
25 791 173
0
0
0
0
0
0
0
0
25 791 173
0
0
0
0
25
of which loans collateralised by
residential immovable property
21 233 292
22 121 825
0
0
0
0
0
0
0
0
22 121 825
0
0
0
0
26
of which building renovation loans
2 651 497
2 651 497
0
0
0
0
0
0
0
0
2 651 497
0
0
0
0
27
of which motor vehicle loans
1 551 969
1 017 850
0
0
0
0
1 017 850
0
0
0
0
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 22
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total [gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable
(Taxonomy-aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which
Use of
Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
28
Local governments financing
34 997
0
0
0
0
0
0
0
0
0
0
0
0
0
0
29
Housing financing
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
30
Other local government financing
34 997
0
0
0
0
0
0
0
0
0
0
0
0
0
0
31
Collateral obtained by taking possession:
residential and commercial immovable
properties
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
32
Assets excluded from the numerator for GAR
calculation (covered in the denominator)
73 193 835
33
Financial and Non-financial
undertakings
57 719 273
34
SMEs and NFCs (other than SMEs) not
subject to NFRD disclosure obligations
48 055 159
35
Loans and advances
47 841 397
36
of which loans collateralised by
commercial immovable property
21 200 683
37
of which building renovation
loans
6 404 603
38
Debt securities
82 068
39
Equity instruments
131 694
40
Non-EU country counterparties not
subject to NFRD disclosure obligations
62 292
41
Loans and advances
3 407
42
Debt securities
0
43
Equity instruments
58 885
44
Derivatives
529 173
45
On demand interbank loans
8 991 478
46
Cash and cash-related assets
2 426 914
47
Other categories of assets (e.g. Goodwill,
commodities etc.)
3 526 996
48
Total GAR assets
122 327 696
29 971 922
488 425
0
287 965
87 334
305 640
202 790
0
144 317
30 277 561
691 215
0
432 282
231 651
49
Assets not covered for GAR calculation
41 229 452
50
Central governments and Supranational
issuers
30 724 935
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 23
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total [gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable
(Taxonomy-aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which
Use of
Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
51
Central banks exposure
7 804 602
52
Trading book
2 699 915
53
Total assets
163 557 148
29 971 922
488 425
0
287 965
87 334
305 640
202 790
0
144 317
30 277 561
691 215
0
432 282
231 651
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54
Financial guarantees
71 933
0
0
0
0
0
0
0
0
0
0
0
0
0
0
55
Assets under management
5 006 713
294 206
31 134
0
9 878
15 896
2 096
1 367
0
1 039
296 303
32 500
0
10 917
16 935
56
Of which debt securities
1 894 277
279 168
27 281
0
9 539
13 498
0
0
0
0
279 168
27 281
0
9 539
13 498
57
Of which equity instruments
977 115
15 039
3 852
0
339
2 399
2 096
1 367
0
1 039
17 135
5 219
0
1 377
3 438
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 24
Table 9. Assets for the calculation of GAR - based on CapEx KPIs
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total
[gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
GAR - Covered assets in both numerator and
denominator
1
Loans and advances, debt securities and equity
instruments not HfT eligible for GAR calculation
49 133 861
30 759 468
593 841
0
359 986
122 459
475 822
440 303
0
147 354
31 235 289
1 034 144
0
507 340
269 813
2
Financial undertakings
10 152 922
3 005 347
298 519
0
271 381
27 138
0
0
0
0
3 005 347
298 519
0
271 381
27 138
3
Credit institutions
8 761 246
1 648 443
0
0
0
0
0
0
0
0
1 648 443
0
0
0
0
4
Loans and advances
8 761 246
1 648 443
0
0
0
0
0
0
0
0
1 648 443
0
0
0
0
5
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
7
Other financial corporations
1 391 676
1 356 904
298 519
0
271 381
27 138
0
0
0
0
1 356 904
298 519
0
271 381
27 138
8
of which investment firms
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
9
Loans and advances
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
11
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
12
of which management companies
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
13
Loans and advances
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
14
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
15
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
16
of which insurance undertakings
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
17
Loans and advances
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
18
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
19
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
20
Non-financial undertakings
3 907 682
1 962 948
295 322
0
88 605
95 321
475 822
440 303
0
147 354
2 438 770
735 625
0
235 959
242 675
21
Loans and advances
3 907 682
1 962 948
295 322
0
88 605
95 321
475 822
440 303
0
147 354
2 438 770
735 625
0
235 959
242 675
22
Debt securities, including UoP
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
23
Equity instruments
0
0
0
0
0
0
0
0
0
0
0
0
24
Households
35 038 260
24 902 639
0
0
0
0
0
0
0
0
24 902 639
0
0
0
0
25
of which loans collateralised by
residential immovable property
21 233 292
21 233 292
0
0
0
0
0
0
0
0
21 233 292
0
0
0
0
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 25
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total
[gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
26
of which building renovation loans
2 651 497
2 651 497
0
0
0
0
0
0
0
0
2 651 497
0
0
0
0
27
of which motor vehicle loans
1 551 969
1 017 850
0
0
0
0
1 017 850
0
0
0
0
28
Local governments financing
34 997
0
0
0
0
0
0
0
0
0
0
0
0
0
0
29
Housing financing
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
30
Other local government financing
34 997
0
0
0
0
0
0
0
0
0
0
0
0
0
0
31
Collateral obtained by taking possession:
residential and commercial immovable properties
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
32
Assets excluded from the numerator for GAR
calculation (covered in the denominator)
73 193 835
33
Financial and Non-financial undertakings
57 719 273
34
SMEs and NFCs (other than SMEs) not
subject to NFRD disclosure obligations
48 055 159
35
Loans and advances
47 841 397
36
of which loans collateralised by
commercial immovable property
21 200 683
37
of which building renovation loans
6 404 603
38
Debt securities
82 068
39
Equity instruments
131 694
40
Non-EU country counterparties not
subject to NFRD disclosure obligations
62 292
41
Loans and advances
3 407
42
Debt securities
0
43
Equity instruments
58 885
44
Derivatives
529 173
45
On demand interbank loans
8 991 478
46
Cash and cash-related assets
2 426 914
47
Other categories of assets (e.g. Goodwill,
commodities etc.)
3 526 996
48
Total GAR assets
122 327 696
29 870 934
593 841
0
359 986
122 459
475 822
440 303
0
147 354
30 346 756
1 034 144
0
507 340
269 813
49
Assets not covered for GAR calculation
41 229 452
50
Central governments and Supranational
issuers
30 724 935
51
Central banks exposure
7 804 602
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 26
a
b
c
d
e
f
g
h
i
j
ab
ac
ad
ae
af
PLN '000
31.12.2023
Total
[gross]
carrying
amount
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which towards taxonomy relevant sectors
(Taxonomy-eligible)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which environmentally
sustainable (Taxonomy-aligned)
Of which environmentally sustainable (Taxonomy-
aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
52
Trading book
2 699 915
53
Total assets
163 557 148
30 759 468
593 841
0
359 986
122 459
475 822
440 303
0
147 354
31 235 289
1 034 144
0
507 340
269 813
Ekspozycje pozabilansowe - finansowej
54
Financial guarantees
71 933
0
0
0
0
0
0
0
0
0
0
0
0
0
0
55
Assets under management
5 006 713
252 351
75 283
0
3 108
39 646
3 391
3 139
0
1 039
255 742
78 422
0
4 147
40 685
56
Of which debt securities
1 894 277
218 875
69 796
0
2 899
37 461
0
0
0
0
218 875
69 796
0
2 899
37 461
57
Of which equity instruments
977 115
33 476
5 486
0
209
2 185
3 391
3 139
0
1 039
36 867
8 625
0
1 248
3 224
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 27
Table 10. GAR sector information based on turnover KPI
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code
and label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC
not subject to NFRD
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN'000
Of which
environmentally
sustainable (CCM)
PLN
Of which
environme
ntally
sustainabl
e (CCM)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN'000
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
1
16.10 - Sawmilling and planing of wood
0
0
0
0
0,00
0,00
2
16.23 - Manufacture of other builders' carpentry and
joinery
37
34
0
0
36,73
34,27
3
17.12 - Manufacture of paper and paperboard
0
0
0
0
0,00
0,00
4
20.13 - Manufacture of other inorganic basic chemicals
11 372
1 428
0
0
11 371,66
1 427,53
5
20.15 - Manufacture of fertilisers and nitrogen
compounds
6 933
0
0
0
6 933,46
0,00
6
22.11 - Manufacture of rubber tyres and tubes;
retreading and rebuilding of rubber tyres
0
0
0
0
0,00
0,00
7
22.21 - Manufacture of plastic plates, sheets, tubes and
profiles
940
497
0
0
940,25
496,88
8
22.22 - Manufacture of plastic packing goods
182
18
0
0
181,72
18,17
9
22.29 - Manufacture of other plastic products
0
0
0
0
0,00
0,00
10
23.13 - Manufacture of hollow glass
0
0
0
0
0,00
0,00
11
23.61 - Manufacture of concrete products for
construction purposes
212 638
84 337
0
0
212 638,24
84 336,93
12
24.10 - Manufacture of pig iron, ferro-alloys, basic iron
and steel and metallurgic articles
88
0
0
0
88,06
0,00
13
24.32 - Cold rolling of narrow strip
0
0
0
0
0,00
0,00
14
24.42 - Aluminium production
151 542
80 083
0
0
151 542,09
80 083,45
15
25.11 - Manufacture of metal structures and parts of
structures
0
0
0
0
0,00
0,00
16
25.12 - Manufacture of metal elements of building
woodwork
36 368
19 219
0
0
36 368,13
19 218,98
17
25.50 - Forging, pressing, stamping and roll-forming of
metal; powder metallurgy
2 338
0
0
0
2 338,07
0,00
18
25.94 - Manufacture of fasteners and screws
1 175
0
0
0
1 175,00
0,00
19
27.12 - Manufacture of electricity distribution and
control apparatus
0
0
0
0
0,00
0,00
20
27.51 - Manufacture of electric domestic appliances
2 832
650
1
1
2 833,51
651,13
21
28.14 - Manufacture of other taps and valves
24
0
0
0
23,58
0,00
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 28
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code
and label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC
not subject to NFRD
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN'000
Of which
environmentally
sustainable (CCM)
PLN
Of which
environme
ntally
sustainabl
e (CCM)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN'000
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
22
28.21 - Manufacture of ovens, furnaces and furnace
burners
0
0
0
0
0,00
0,00
23
28.49 - Manufacture of other mechanical tools
0
0
0
0
0,00
0,00
24
28.92 - Manufacture of machinery for mining, quarrying
and construction
11 065
11 092
0
0
11 064,57
11 092,09
25
29.20 - Manufacture of bodies (coachwork) for motor
vehicles; manufacture of trailers and semi-trailers
0
0
0
0
0,00
0,00
26
29.32 - Manufacture of other parts and accessories for
motor vehicles excluding motorcycles
23
0
0
0
22,89
0,00
27
33.17 - Repair and maintenance of other transport
equipment
0
0
0
0
0,00
0,00
28
35.11 - Production of electricity
11 112
4 112
0
0
11 112,43
4 111,59
29
35.30 - Steam, hot water and air conditioning
manufacturing and supply
38 414
4 822
0
0
38 414,31
4 822,30
30
41.20 - Building works related to erection of residential
and non-residential buildings
84 180
78 530
295 478
192 629
379 657,88
271 158,91
31
42.11 - Works related to construction of roads and
motorways
18 217
16 995
0
0
18 217,20
16 994,61
32
42.12 - Works related to construction of railways and
underground railways
0
0
0
0
0,00
0,00
33
46.32 - Wholesale of meat and meat products
0
0
0
0
0,00
0,00
34
46.34 - Wholesale of beverages
0
0
0
0
0,00
0,00
35
46.42 - Wholesale of clothing and footwear
0
0
0
0
0,00
0,00
36
46.46 - Wholesale of pharmaceutical goods
0
0
0
0
0,00
0,00
37
46.75 - Wholesale of chemical products
0
0
0
0
0,26
0,02
38
46.90 - Non-specialised wholesale trade
123 411
15 490
0
0
123 411,05
15 490,08
39
47.11 - Retail sale in non-specialised stores with food,
beverages or tobacco predominating
83 643
230
0
0
83 642,74
230,30
40
47.71 - Retail sale of clothing in specialised stores
0
0
0
0
0,00
0,00
41
47.72 - Retail sale of footwear and leather goods in
specialised stores
22
7
0
0
21,61
6,90
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 29
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code
and label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC
not subject to NFRD
Non-Financial corporates (Subject
to NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN'000
Of which
environmentally
sustainable (CCM)
PLN
Of which
environme
ntally
sustainabl
e (CCM)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmental
ly sustainable
(CCA)
PLN'000
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN'000
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
42
59.11 - Motion picture, video and television programme
production activities
0
0
0
0
0,00
0,00
43
59.14 - Motion picture projection activities
294
156
10 160
10 160
10 454,82
10 316,19
44
61.10 - Wired telecommunications activities
72
22
0
0
72,32
21,52
45
61.30 - Satellite telecommunications activities
6 222
519
0
0
6 222,07
518,76
46
61.90 - Other telecommunications activities
0
0
0
0
0,00
0,00
47
62.01 - Computer programming activities
16 225
13
0
0
16 225,43
13,32
48
62.02 - Computer consultancy activities
14 065
14 065
0
0
14 065,30
14 065,30
49
63.12 - Web portals
0
0
0
0
0,00
0,00
50
68.20 - Rental and operating of own or leased real
estate
238 346
0
0
0
238 345,74
0,00
51
71.12 - Engineering activities and related technical
consultancy
253
26
0
0
253,29
25,68
52
77.11 - Rental and leasing of cars and light motor
vehicles
397 862
40 600
0
0
397 861,92
40 600,41
53
86.10 - Hospital activities
0
0
0
0
0,00
0,00
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 30
Table 11. GAR sector information based on CapEx KPI
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code and
label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject
to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying
amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN
Of which
environmentally
sustainable (CCM)
PLN
Of which
environmental
ly sustainable
(CCM)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
1
16.10 - Sawmilling and planing of wood
351
0
0
0
351,35
0,00
2
16.23 - Manufacture of other builders' carpentry and
joinery
1
0
0
0
1,18
0,11
3
17.12 - Manufacture of paper and paperboard
0
0
0
0
0,00
0,00
4
20.13 - Manufacture of other inorganic basic chemicals
11 720
0
0
0
11 719,63
0,00
5
20.15 - Manufacture of fertilisers and nitrogen
compounds
136 615
4 899
0
0
136 614,68
4 899,20
6
22.11 - Manufacture of rubber tyres and tubes;
retreading and rebuilding of rubber tyres
0
0
0
0
0,00
0,00
7
22.21 - Manufacture of plastic plates, sheets, tubes and
profiles
749
349
0
0
748,96
349,27
8
22.22 - Manufacture of plastic packing goods
4 719
3 678
0
0
4 719,47
3 678,49
9
22.29 - Manufacture of other plastic products
17 124
0
0
0
17 124,26
0,00
10
23.13 - Manufacture of hollow glass
0
0
0
0
0,00
0,00
11
23.61 - Manufacture of concrete products for
construction purposes
212 650
84 339
0
0
212 649,60
84 338,99
12
24.10 - Manufacture of pig iron, ferro-alloys, basic iron
and steel and metallurgic articles
1 218
508
0
0
1 218,27
508,22
13
24.32 - Cold rolling of narrow strip
0
0
0
0
0,00
0,00
14
24.42 - Aluminium production
120 711
56 292
0
0
120 711,40
56 292,32
15
25.11 - Manufacture of metal structures and parts of
structures
0
0
0
0
0,00
0,00
16
25.12 - Manufacture of metal elements of building
woodwork
28 969
13 509
0
0
28 969,16
13 509,42
17
25.50 - Forging, pressing, stamping and roll-forming of
metal; powder metallurgy
9 911
0
0
0
9 910,97
0,00
18
25.94 - Manufacture of fasteners and screws
4 981
0
0
0
4 980,79
0,00
19
27.12 - Manufacture of electricity distribution and
control apparatus
0
0
0
0
0,00
0,00
20
27.51 - Manufacture of electric domestic appliances
4 293
423
507
507
4 799,60
930,03
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 31
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code and
label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject
to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying
amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN
Of which
environmentally
sustainable (CCM)
PLN
Of which
environmental
ly sustainable
(CCM)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
21
28.14 - Manufacture of other taps and valves
100
0
0
0
99,95
0,00
22
28.21 - Manufacture of ovens, furnaces and furnace
burners
0
0
0
0
0,00
0,00
23
28.49 - Manufacture of other mechanical tools
0
0
0
0
0,00
0,00
24
28.92 - Manufacture of machinery for mining, quarrying
and construction
11 930
6 832
0
0
11 929,65
6 831,85
25
29.20 - Manufacture of bodies (coachwork) for motor
vehicles; manufacture of trailers and semi-trailers
0
0
0
0
0,00
0,00
26
29.32 - Manufacture of other parts and accessories for
motor vehicles excluding motorcycles
317
132
0
0
316,74
132,13
27
33.17 - Repair and maintenance of other transport
equipment
0
0
0
0
0,00
0,00
28
35.11 - Production of electricity
22 050
20 230
0
0
22 049,62
20 229,51
29
35.30 - Steam, hot water and air conditioning
manufacturing and supply
39 590
0
0
0
39 589,77
0,00
30
41.20 - Building works related to erection of residential
and non-residential buildings
2 714
244
463
493
427 974
466 206,93
428 217,99
31
42.11 - Works related to construction of roads and
motorways
587
53
0
0
587,36
52,71
32
42.12 - Works related to construction of railways and
underground railways
0
0
0
0
0,00
0,00
33
46.32 - Wholesale of meat and meat products
0
0
0
0
0,00
0,00
34
46.34 - Wholesale of beverages
0
0
0
0
0,00
0,00
35
46.42 - Wholesale of clothing and footwear
15 681
0
0
0
15 681,25
0,00
36
46.46 - Wholesale of pharmaceutical goods
0
0
0
0
0,00
0,00
37
46.75 - Wholesale of chemical products
5
2
0
0
5,12
2,00
38
46.90 - Non-specialised wholesale trade
134 687
0
0
0
134 687,05
0,00
39
47.11 - Retail sale in non-specialised stores with food,
beverages or tobacco predominating
153 342
306
0
0
153 341,95
306,07
40
47.71 - Retail sale of clothing in specialised stores
25 788
1 575
0
0
25 787,55
1 574,62
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 32
a
b
c
d
e
f
g
h
y
z
aa
ab
Breakdown by sector - NACE 4 digits level (code and
label)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WMR + CE + P + BE)
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject
to NFRD
Non-Financial
corporates (Subject to
NFRD)
SMEs and other NFC not
subject to NFRD
Non-Financial corporates (Subject to
NFRD)
SMEs and other NFC not subject to
NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying
amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
PLN
Of which
environmentally
sustainable (CCM)
PLN
Of which
environmental
ly sustainable
(CCM)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmental
ly sustainable
(CCA)
PLN
Of which
environmentally
sustainable (CCM +
CCA + WTR + CE +
PPC + BIO)
PLN
Of which environmentally
sustainable (CCM + CCA +
WTR + CE + PPC + BIO)
41
47.72 - Retail sale of footwear and leather goods in
specialised stores
21 450
0
0
0
21 449,91
0,00
42
59.11 - Motion picture, video and television programme
production activities
0
0
0
0
0,00
0,00
43
59.14 - Motion picture projection activities
10 467
4 488
11 822
11 822
22 289,64
16 310,59
44
61.10 - Wired telecommunications activities
670
7
0
0
670,40
7,45
45
61.30 - Satellite telecommunications activities
2 288
372
0
0
2 287,69
371,75
46
61.90 - Other telecommunications activities
0
0
0
0
0,00
0,00
47
62.01 - Computer programming activities
28 583
5
0
0
28 582,80
5,44
48
62.02 - Computer consultancy activities
41 100
24 379
0
0
41 099,79
24 379,07
49
63.12 - Web portals
0
0
0
0
0,00
0,00
50
68.20 - Rental and operating of own or leased real
estate
240 317
0
0
0
240 316,56
0,00
51
71.12 - Engineering activities and related technical
consultancy
176
160
0
0
176,46
159,95
52
77.11 - Rental and leasing of cars and light motor
vehicles
412 190
104 586
0
0
412 189,79
104 586,31
53
86.10 - Hospital activities
0
0
0
0
0,00
0,00
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 33
Table 12. GAR KPI stock - based on turnover KPIs
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to total covered assets in the denominator)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
GAR - Covered assets in both numerator and
denominator
1
Loans and advances, debt securities and equity
instruments not HfT eligible for GAR calculation
24,50%
0,40%
0,00%
0,24%
0,07%
0,25%
0,17%
0,00%
0,12%
24,75%
0,57%
0,00%
0,35%
0,19%
30,04%
2
Financial undertakings
2,41%
0,11%
0,00%
0,11%
0,00%
0,00%
0,00%
0,00%
0,00%
2,41%
0,11%
0,00%
0,11%
0,00%
6,21%
3
Credit institutions
1,33%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,33%
0,00%
0,00%
0,00%
0,00%
5,36%
4
Loans and advances
1,33%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,33%
0,00%
0,00%
0,00%
0,00%
5,36%
5
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
7
Other financial corporations
1,09%
0,11%
0,00%
0,11%
0,00%
0,00%
0,00%
0,00%
0,00%
1,09%
0,11%
0,00%
0,11%
0,00%
0,85%
8
of which investment firms
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
9
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
10
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
11
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
12
of which management companies
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
13
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
14
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
15
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
16
of which insurance undertakings
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
17
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
19
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
20
Non-financial undertakings
1,00%
0,29%
0,00%
0,12%
0,07%
0,25%
0,17%
0,00%
0,12%
1,25%
0,45%
0,00%
0,24%
0,19%
2,39%
21
Loans and advances
1,00%
0,29%
0,00%
0,12%
0,07%
0,25%
0,17%
0,00%
0,12%
1,25%
0,45%
0,00%
0,24%
0,19%
2,39%
22
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
23
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
24
Households
21,08%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
21,08%
0,00%
0,00%
0,00%
0,00%
21,42%
25
of which loans collateralised by residential
immovable property
18,08%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18,08%
0,00%
0,00%
0,00%
0,00%
12,98%
26
of which building renovation loans
2,17%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2,17%
0,00%
0,00%
0,00%
0,00%
1,62%
27
of which motor vehicle loans
0,83%
0,00%
0,00%
0,00%
0,00%
0,83%
0,00%
0,00%
0,00%
0,00%
0,95%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 34
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to total covered assets in the denominator)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
28
Local governments financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,02%
29
Housing financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
30
Other local government financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,02%
31
Collateral obtained by taking possession:
residential and commercial immovable properties
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
32
Total GAR assets
24,50%
0,40%
0,00%
0,24%
0,07%
0,25%
0,17%
0,00%
0,12%
24,75%
0,57%
0,00%
0,35%
0,19%
74,79%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 35
Table 13. GAR KPI stock - based on CapEx KPIs
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to total covered assets in the
denominator)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets
funding taxonomy relevant sectors
(Taxonomy-aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
GAR - Covered assets in both numerator and
denominator
1
Loans and advances, debt securities and equity
instruments not HfT eligible for GAR calculation
25,15%
0,49%
0,00%
0,29%
0,10%
0,39%
0,36%
0,00%
0,12%
25,53%
0,85%
0,00%
0,41%
0,22%
30,04%
2
Financial undertakings
2,46%
0,24%
0,00%
0,22%
0,02%
0,00%
0,00%
0,00%
0,00%
2,46%
0,24%
0,00%
0,22%
0,02%
6,21%
3
Credit institutions
1,35%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,35%
0,00%
0,00%
0,00%
0,00%
5,36%
4
Loans and advances
1,35%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,35%
0,00%
0,00%
0,00%
0,00%
5,36%
5
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
7
Other financial corporations
1,11%
0,24%
0,00%
0,22%
0,02%
0,00%
0,00%
0,00%
0,00%
1,11%
0,24%
0,00%
0,22%
0,02%
0,85%
8
of which investment firms
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
9
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
10
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
11
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
12
of which management companies
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
13
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
14
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
15
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
16
of which insurance undertakings
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
17
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
19
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
20
Non-financial undertakings
1,60%
0,24%
0,00%
0,07%
0,08%
0,39%
0,36%
0,00%
0,12%
1,99%
0,60%
0,00%
0,19%
0,20%
2,39%
21
Loans and advances
1,60%
0,24%
0,00%
0,07%
0,08%
0,39%
0,36%
0,00%
0,12%
1,99%
0,60%
0,00%
0,19%
0,20%
2,39%
22
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
23
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
24
Households
21,08%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
21,08%
0,00%
0,00%
0,00%
0,00%
21,42%
25
of which loans collateralised by residential
immovable property
18,08%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18,08%
0,00%
0,00%
0,00%
0,00%
12,98%
26
of which building renovation loans
2,17%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2,17%
0,00%
0,00%
0,00%
0,00%
1,62%
27
of which motor vehicle loans
0,83%
0,00%
0,00%
0,00%
0,00%
0,83%
0,00%
0,00%
0,00%
0,00%
0,95%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 36
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to total covered assets in the
denominator)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets
funding taxonomy relevant sectors
(Taxonomy-aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
28
Local governments financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,02%
29
Housing financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
30
Other local government financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,02%
31
Collateral obtained by taking possession:
residential and commercial immovable
properties
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
32
Total GAR assets
25,15%
0,49%
0,00%
0,29%
0,10%
0,39%
0,36%
0,00%
0,12%
25,53%
0,85%
0,00%
0,41%
0,22%
74,79%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 37
Table 14. GAR KPI flow - based on turnover KPI
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to flow of total eligible assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant sectors
(Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant sectors
(Taxonomy-eligible)
Proportion of
total new assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
GAR - Covered assets in both numerator and
denominator
1
Loans and advances, debt securities and
equity instruments not HfT eligible for GAR
calculation
10,44%
0,18%
0,00%
0,06%
0,07%
0,52%
0,34%
0,00%
0,24%
10,96%
0,52%
0,00%
0,30%
11,04%
22,70%
2
Financial undertakings
6,63%
0,04%
0,00%
0,04%
0,00%
0,00%
0,00%
0,00%
0,00%
6,63%
0,04%
0,00%
0,04%
6,63%
13,65%
3
Credit institutions
6,23%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6,23%
0,00%
0,00%
0,00%
6,23%
13,24%
4
Loans and advances
6,23%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6,23%
0,00%
0,00%
0,00%
6,23%
13,24%
5
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
7
Other financial corporations
0,39%
0,04%
0,00%
0,04%
0,00%
0,00%
0,00%
0,00%
0,00%
0,39%
0,04%
0,00%
0,04%
0,39%
0,40%
8
of which investment firms
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
9
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
10
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
11
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
12
of which management companies
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
13
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
14
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
15
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
16
of which insurance undertakings
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
17
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
19
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
20
Non-financial undertakings
0,68%
0,14%
0,00%
0,02%
0,07%
0,52%
0,34%
0,00%
0,24%
1,20%
0,48%
0,00%
0,26%
1,27%
1,26%
21
Loans and advances
0,68%
0,14%
0,00%
0,02%
0,07%
0,52%
0,34%
0,00%
0,24%
1,20%
0,48%
0,00%
0,26%
1,27%
1,26%
22
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
23
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
24
Households
3,14%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
3,14%
0,00%
0,00%
0,00%
3,14%
7,80%
25
of which loans collateralised by
residential immovable property
0,97%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,97%
0,00%
0,00%
0,00%
0,97%
0,25%
26
of which building renovation loans
2,17%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2,17%
0,00%
0,00%
0,00%
2,17%
0,93%
27
of which motor vehicle loans
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,22%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 38
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to flow of total eligible assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant sectors
(Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant sectors
(Taxonomy-eligible)
Proportion of
total new assets
covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
28
Local governments financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,01%
29
Housing financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
30
Other local government financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,01%
31
Collateral obtained by taking
possession: residential and commercial
immovable properties
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
32
Total GAR assets
10,44%
0,18%
0,00%
0,06%
0,07%
0,52%
0,34%
0,00%
0,24%
10,96%
0,52%
0,00%
0,30%
11,04%
42,90%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 39
Table 15. GAR KPI flow - based on CapEx KPI
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to flow of total eligible assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total new
assets covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
GAR - Covered assets in both numerator and
denominator
1
Loans and advances, debt securities and equity
instruments not HfT eligible for GAR calculation
10,78%
0,27%
0,00%
0,18%
0,09%
0,82%
0,76%
0,00%
0,26%
11,60%
1,03%
0,00%
0,44%
11,69%
22,70%
2
Financial undertakings
6,75%
0,15%
0,00%
0,15%
0,00%
0,00%
0,00%
0,00%
0,00%
6,75%
0,15%
0,00%
0,15%
6,75%
13,65%
3
Credit institutions
6,32%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6,32%
0,00%
0,00%
0,00%
6,32%
13,24%
4
Loans and advances
6,32%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6,32%
0,00%
0,00%
0,00%
6,32%
13,24%
5
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
6
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
7
Other financial corporations
0,43%
0,15%
0,00%
0,15%
0,00%
0,00%
0,00%
0,00%
0,00%
0,43%
0,15%
0,00%
0,15%
0,43%
0,40%
8
of which investment firms
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
9
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
10
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
11
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
12
of which management companies
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
13
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
14
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
15
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
16
of which insurance undertakings
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
17
Loans and advances
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
18
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
19
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
20
Non-financial undertakings
0,89%
0,13%
0,00%
0,03%
0,09%
0,82%
0,76%
0,00%
0,26%
1,71%
0,89%
0,00%
0,29%
1,80%
1,26%
21
Loans and advances
0,89%
0,13%
0,00%
0,03%
0,09%
0,82%
0,76%
0,00%
0,26%
1,71%
0,89%
0,00%
0,29%
1,80%
1,26%
22
Debt securities, including UoP
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
23
Equity instruments
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
24
Households
3,14%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
3,14%
0,00%
0,00%
0,00%
3,14%
7,80%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 40
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
af
% (compared to flow of total eligible assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of
total new
assets covered
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-
aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
25
of which loans collateralised by
residential immovable property
0,97%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,97%
0,00%
0,00%
0,00%
0,97%
0,25%
26
of which building renovation loans
2,17%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2,17%
0,00%
0,00%
0,00%
2,17%
0,93%
27
of which motor vehicle loans
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
1,22%
28
Local governments financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,01%
29
Housing financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
30
Other local government financing
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,01%
31
Collateral obtained by taking possession:
residential and commercial immovable properties
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
32
Total GAR assets
10,78%
0,27%
0,00%
0,18%
0,09%
0,82%
0,76%
0,00%
0,26%
11,60%
1,03%
0,00%
0,44%
11,69%
42,90%
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 41
Table 16. KPI off-balance sheet exposures - based on turnover KPIs
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
% (compared to total eligible off-balance sheet
assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets
funding taxonomy relevant sectors
(Taxonomy-aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
1
Financial guarantees (FinGuar KPI)
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2
Assets under management (AuM KPI)
5,88%
0,62%
0,00%
0,20%
0,32%
0,04%
0,03%
0,00%
0,02%
5,92%
0,65%
0,00%
0,22%
0,34%
In accordance with the templates established in Annex VI to Regulation 2021/2178, the Bank discloses detailed information for the KPI for off-balance sheet exposures with respect to stock. The KPI with respect to flow for financial guarantees is 0%. The Group does not disclose KPIs
for assets under management with respect to flow due to regulatory concerns about BNPP TFI's capacity to disclose such data.
Table 17. KPI off-balance sheet exposures - based on CapEx KPIs
a
b
c
d
e
f
g
h
i
aa
ab
ac
ad
ae
% (compared to total eligible off-balance sheet
assets)
31.12.2023
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy relevant
sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Proportion of total covered assets
funding taxonomy relevant sectors
(Taxonomy-aligned)
Proportion of total covered assets funding taxonomy
relevant sectors (Taxonomy-aligned)
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
Of which Use
of Proceeds
Of which
enabling
Of which Use
of Proceeds
Of which
transitional
Of which
enabling
1
Financial guarantees (FinGuar KPI)
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
0,00%
2
Assets under management (AuM KPI)
5,04%
1,50%
0,00%
0,06%
0,79%
0,07%
0,06%
0,00%
0,02%
5,11%
1,57%
0,00%
0,08%
0,81%
In accordance with the templates established in Annex VI to Regulation 2021/2178, the Bank discloses detailed information for the KPI for off-balance sheet exposures with respect to stock. The KPI with respect to flow for financial guarantees is 0%. The Group does not disclose KPIs
for assets under management with respect to flow due to regulatory concerns about BNPP TFI's capacity to disclose such data.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 42
Table 18. Nuclear and fossil gas related activities
Row
Nuclear energy related activities
1.
The Bank funds or has exposures to research, development, demonstration and deployment of innovative electricity
generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.
NO
2.
The Bank funds or has exposures to construction and safe operation of new nuclear installations to produce electricity
or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as
well as their safety upgrades, using best available technologies.
NO
3.
The Bank funds or has exposures to safe operation of existing nuclear installations that produce electricity or process
heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear
energy, as well as their safety upgrades.
NO
Fossil gas related activities
4.
The Bank funds or has exposures to construction or operation of electricity generation facilities that produce electricity
using fossil gaseous fuels.
NO
5.
The Bank funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power
generation facilities using fossil gaseous fuels.
YES
6.
The Bank funds or has exposures to construction, refurbishment and operation of heat generation facilities that
produce heat/cool using fossil gaseous fuels.
NO
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 43
Table 19. Taxonomy-eligible but not taxonomy-aligned economic activities - based on CapEx KPI
Row
Economic activities
Amount and proportion (the information is to be presented in monetary amounts and as percentages)
CCM + CCA
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.26 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
0,00
0,00%
0,00
0,00%
0,00
0,00%
2.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.27 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
0,00
0,00%
0,00
0,00%
0,00
0,00%
3.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.28 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
0,00
0,00%
0,00
0,00%
0,00
0,00%
4.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.29 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
0,00
0,00%
0,00
0,00%
0,00
0,00%
5.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.30 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
2 334,50
0,00%
2 334,50
0,0019%
0,00
0,00%
6.
Amount and proportion of taxonomy-eligible but not taxonomy-
aligned economic activity referred to in Section 4.31 of Annexes I and
II to Delegated Regulation 2021/2139 in the denominator of the
applicable KPI
0,00
0,00%
0,00
0,00%
0,00
0,00%
7.
Amount and proportion of other taxonomy-eligible but not taxonomy-
aligned economic activities not referred to in rows 1 to 6 above in the
denominator of the applicable KPI
30 198 810,58
24,69%
30 163 292,21
24,66%
35 518,37
0,03%
8.
Total amount and proportion of taxonomy eligible but not taxonomy-
aligned economic activities in the denominator of the applicable KPI
30 201 145,08
24,69%
30 165 626,71
24,66%
35 518,37
0,03%
Following a review of the loan portfolio, the Bank identified an insignificant exposure towards fossil gas activities on the basis of the analysis of Taxonomy KPIs disclosed by its Clients, the exposure relates only to the analysis based on CapEx KPIs and relates exclusively to Taxonomy-eligible and non-aligned activities. Accordingly, the
Bank only discloses the above table on the basis of the template set forth in Annex XII to Regulation 2021/2178. The Bank does not disclose the other templates set forth in Annex XII, as in each of them the exposures related to the financing of nuclear or natural gas activities would be zero.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 44
Limitations of the regulatory indicators of alignment with EU Taxonomy
Due to the methodological issues and operational complexity described above, the Green Asset Ratio and other Taxonomy
alignment indicators applicable to banks cannot fully reflect the Group's financing of activities related to the transition to a
low-carbon economy.
First, the analysis of alignment with the European Taxonomy applies only to companies subject to the NFRD, EU
households and use-of-proceeds financing provided to EU local government units. The regulation excludes the possibility of
including financing for SMEs and non-EU companies.
In particular, it does not allow inclusion of project financing through special purpose vehicles, which by their nature are not
subject to the NFRD, even if the projects involve financing of low-carbon infrastructure within the EU. The scope of the
indicator, which is limited to large companies subject to NFRD regulation, should be assessed as restrictive due to the
Group's diversified business model, which mainly covers financing for smaller entities, including SMEs and the Agro sector
not covered by the Taxonomy.
Accordingly, the imbalance between the assets included in the numerator for the alignment analysis and the total assets
included in the denominator sets a structural ceiling for each of the Group's indicators, amounting to 74.79% in 2023 for
the qualified assets indicator. This ceiling is lower the more diversified the business model is in terms of Clients, products.
The Taxonomy's alignment criteria are ambitious by definition, as they correspond to thresholds that are scientifically
consistent with the European Union's target of achieving carbon neutrality by 2050. However, by only allowing for the
possibility of explicitly designating an activity as aligned or not-aligned, the Taxonomy does not take into account the
transformation trajectory, even though it is the subject of long-term efforts already undertaken by the Group and its
Clients.
In addition, the climate performance criteria are accompanied by a number of additional conditions designed to ensure that
the activity does not cause significant harm to any of the other environmental objectives. Assessing these latter conditions
is complex, involving both interpretive issues and access to information. Most of the information is not yet standardized or
available. The need to address the aforementioned criteria significantly reduces the share of activities that are aligned with
the Taxonomy, especially as the collection of data for each criterion does not seem feasible at present due to the lack of
data.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 45
Social aspects
Client relations
The foundation of our business is to build lasting relationships with our Clients, based on transparency, honesty, simplicity
and empathy. We look at the Bank from the Clients' point of view. We want to know what their current needs are, we
listen, and on that basis, we take various measures to be a trusted business partner.
Listening to our Clients
We monitor the Clients experience along the purchase and service path through Customer Journey research.
We conduct NPS (Net Promoter Score) surveys on the #Client platform and Mystery Shopper surveys.
We gather insights directly from Clients who contact us in Customer Centre, via hotline, chat and email.
We verify the topics of Contact Centre calls with our speech analytics system.
We value the opinions of our employees and are keen to draw on their expertise, both in face-to-face discussions and
through our Customer service research from the employee perspective (CJ Mirroring) as well as through the "To be
Proud" project.
The #CLIENT platform is a source of knowledge about survey results and the voice of the Client. Data is automatically
updated as Clients complete subsequent surveys. The tool is currently used by more than 4,000 employees across the Bank
and partner organisations.
We take a multi-pronged approach to research. We analyse opinions expressed in internal and external surveys, and we
monitor market trends, not just in banking. In implementing our research strategy, we follow the changes taking place in
our Bank at all levels. In 2023, we introduced further Customer Journey research, which allows us to respond to Client
needs on an ongoing basis (we now continuously measure 11 Customer Journeys). At the same time, we are keeping an eye
on the research market and implementing research innovations, including AI (both in data collection and analysis). Last
year we successfully integrated a voicebot into a study of another service channel (Customer Centre).
We have participated in studies to test the introduction of new business solutions, such as Virtual Branch, and the
migration of micro Clients from GOonline Business banking to GOonline. We are constantly improving and expanding the
scope of research on the GOonline platform.
We continuously share the results and reports of individual studies within the Bank. We combine them with operational
and complaint data. As a result, we have developed detailed recommendations for individual business areas.
Our activities are appreciated by the market, as well as existing Clients. Clients in various segments are increasingly
satisfied with the cooperation [Relative increase in NPS y/y: Mass Client (+12p.); Premium Client (+4p.), Micro Client
(+18p.), Wealth Management (+11p.), Corporate Client (+13p.), SME (+9p.)].
Understanding our Clients
We continue to implement the GObeyond strategy, which puts the Client and employee experience at the heart of our work.
One of the supporting elements of this effort is a project we are undertaking with the BNP Paribas Group: a new approach
to Customer Journeys. In developing our products and services, we focus first and foremost on the needs of the Client. As a
result, we have a broader view of the Customer and are prepared to tailor processes and products to their core needs. By
mapping their experiences and emotions onto pathways, we guide them through all stages of the process. In addition to
the voice of the Client, we also listen to the voice of the employees who operate and know the process. This approach
allows us to identify stages that may be challenging for the Client or the employee.
Representatives from the business units involved in a particular process are involved in building the Customer Journeys
because specialists in different areas can look at issues from a variety of perspectives. Step by step, they develop long and
short-term solutions.
Through this project, we have improved the Client and employee experience along three paths: becoming a Client, making
a complaint and financing a vehicle. We have also prepared the implementation of further actions in collaboration with
Product Owners and Chapter Leaders within Agile.
In addition, we are continuing initiatives to build a Client-centric organisation. Below are some of them:
We equipped product and process owners with the knowledge needed to create personas and Client pathways within
the Agile Academy. We identified Client pathway owners.
We created a training programme called "The Client with a Hundred Faces", addressed to the entire organisation. We
invited experts from various parts of the organisation, including UX design, to participate.
We celebrated "Customer Days": every employee of the Bank had the opportunity to listen to inspiring discussions with
members of the Management Board. We talked about the importance of accountability and transparent communication,
why it is important to be guided by Client needs when developing services and products, and how we see AI in Customer
service. We learned about the BNP Paribas Group's new Customer Journey approach and took part in a mock trial which
judged the Bank's products and processes. The event concluded with a motivational talk by ski mountaineer Andrzej
Bargiel.
We held regular Customer Excellence Board meetings, attended by representatives from many departments, where we
discussed the key needs of our Clients, talked about the main reasons for complaints and planned future actions.
Participants included Tribe Leaders (following the Agile methodology), Product Owners, sales and service channel
representatives, and representatives of compliance, risk, operations and IT oversight.
As part of the onboarding process, we trained new leaders in Customer experience, recognising the importance of
involving managers in building a Client-centric organisation. We continue to run the Advocacy Programme, which
focuses on many aspects of Client centricity, such as raising employee awareness, using Client and employee insights to
take action and improve the Client experience, and verifying that the actions taken have had the desired results.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 46
We continue our 3-module online training course "Customer Experience NPS", during which we answer: What is NPS?
Why is it so important to satisfy our Clients and give them the best possible experience? How can you get to know your
Clients and their needs better to meet their expectations and build strong relationships?
In the Transformation and Experience Development division, we organised a training session that enabled participants
to learn what ESG and sustainability are, the role of financial institutions in the sustainable transformation of the
economy, and the influence we can have in our personal and professional lives to make the idea of sustainability a
reality.
We act and respond to our Clients' needs
We are improving our processes and implementing new solutions. In 2023, we have introduced a dozen initiatives and
changes that we have selected based on Clients input. The entire Bank is committed to implementing these improvements:
we have enabled Micro Clients to issue new authorisations through temporary power of attorney,
we have enabled corporate Clients to update their policies in the GOonline Internet banking system,
we have increased the automation of credit decisions, which has reduced the time required to process cash loan
applications,
we have made the BLIK service available to Micro Clients in the GOmobile app and BLIK deposits at third-party ATMs
are now available to our retail Clients,
Clients can join the IKE pension scheme remotely,
we have made the Mastercard "Priceless Moments" loyalty programme available to Clients with debit and credit cards,

we have introduced a fast process for opening deposits with the Autenti GOmobile digital signature in Client Centres,
we have provided a new process for selling instalment loans in branches using the GOmobile application,
we have streamlined the VISA Platinum credit card sales process, resulting in a faster and more convenient way for
existing Clients to apply for the product (paperless, instant decision),
we have implemented new processes in remote channels and thus new functionalities in GOmobile: chatbot, biometric
transaction acceptance,
we have provided a single hotline for Clients using investment products, our online experts now handle difficult and
non-standard Client problems, e.g. inheritance issues.
Another way in which we respond to Client needs is by paying attention to the quality of the Bank's communications. We
simplify messages based on the principles of plain language and Customer experience. We aim for clarity and simplicity.
Complaint handling and processing
The process is one of the most important sources of Clients feedback. The signals we receive help us to develop and meet
our Clients' expectations and needs. The process owner is the Managing Director of Transformation and Experience
Development.
Thus, we are implementing the two main pillars on which the complaints process is based quality and operations. As a
result of our actions, we received 10% fewer complaints in 2023 than in 2022. This is also reflected in our Clients' positive
assessment of the complaints process in our regular NPS surveys. The score at the end of November 2023 was 16.5.
Client Advocate
Complaints are not the only type of Client feedback we respond to. The Customer's journey with the Bank leads to non-
standard cases that require an individual approach. Such issues are handled by the Client Ombudsman Team, a unit that
reviews the cases of Clients who are not satisfied with the outcome of the complaint process. The Client Ombudsman Team
also reviews complaints addressed to the Bank's Management Board, Supervisory Board and Spokesperson. It supports
communication with Clients who raise problematic and important issues on social media.
In the Customer Dialogue Office, three specialised complaint teams and a Client ombudsman team
address various complaint types. This enables the joint diagnosis of problems reported by all the units
responsible for handling complaints reported by Clients. It facilitates work on resolving the issues and
adapting effectively and qualitatively to the expectations set by regulators. It also allows us to respond
more quickly to  needs.
12
12 calendar days average
complaint handling time in 2023
10%
fewer complaints in 2023
compared to 2022
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 47
Complaints management
The standards for handling and responding to complaints are further specified in the Complaints Policy. It defines the
duties at each stage of the process and indicates the division of roles, tasks and responsibilities of specific units. It also
describes how complaints can be submitted.
Clients can submit complaints:
via the GOonline internet banking system chat,
via the online form in the GOonline internet banking system,
by telephone,
in writing,
in person at any Client Centre.
We do not believe in merely pointing out areas for improvement to the owners of individual products and processes. We
want to make the complaints process transparent and intuitive for everyone involved. This is why we continue to develop
the new GObetter complaints system in 2023. As a result, in December 2023, we launched the complaints module in the
GOonline online banking system. It enables Clients to make a complaint about the products they have chosen and to view
case progress in the GObetter complaints system. This allows Clients to check the status of their complaint without having
to contact the Client Centre or Contact Centre.
We are developing more functionalities of the GObetter system for our employees and Clients:
omnichannel all Client complaints are recorded in one system, regardless of the contact channel,
Trade Gesture the Trade Gesture is even easier to use. The Client quickly receives a refund of the wrongly charged
amount,
user friendly the application is simple and intuitive. Entering a claim takes less time. The application suggests the
next steps,
complaint status GObetter shows you the current status of the claim. This is convenient not only for the Client but
also for the employee,
plain language all Client messages and complaint replies are written in plain language,
functionality much easier reporting. A single database contains all the information needed to analyse and make
changes,
increased process automation particularly important in the area of transaction fraud complaint handling. Automating
the process significantly speeds up the review of cases and response to Clients.
One of the benefits of the GObetter system is the increased automation of the Trade Gesture. This makes it even easier for
first-line employees to use the solution. It facilitates the handling of cases related to fees and commissions already at the
stage of the conversation with the Client. In addition, once the refund has been posted, the Client receives confirmation of
the positive response to their complaint via their chosen electronic contact method. Thus, we build lasting relationships
with our Clients and a positive image of the Bank.
The GObetter system has also allowed us to improve and partially automate the process of handling complaints about
fraudulent transactions. These cases, when properly registered by a front-line employee, automatically generate tasks for
the Bank's internal units responsible for providing information to the complaint employees. This allows us to respond
faster and more effectively to the Client. To facilitate the process of handling fraud cases in the GObetter system, we have
prepared registration forms. They allow our employees to obtain the necessary information from the Client and carry out a
comprehensive analysis of the case. This is in line with the regulatory expectations and legal requirements for handling
this type of complaint.
In addition to providing and developing the new GObetter system, we are also interested in working with units that support
the front channels. In 2023 we organised a course for Quality Managers in Client Centres on complaints and how to deal
with them. During the sessions we explained the risks associated with handling complaints, but also the benefits of
receiving Client feedback through this channel. We also presented the GObetter system and the functions available to
employees when handling complaints.
Transparency and dialogue with Clients
We are systematically simplifying the language we use to communicate with our Clients. Since 2019, we have been
gradually adapting our documents, letters, communications and promotional materials to plain language standards.
2,700
cases submitted to the Client
Ombudsman in 2023 (including 311
directly to the Bank's Management
Board and Supervisory Board)
82%
of complaints to the Ombudsman
in 2023 was submitted by
individual Clients (18% by
companies)
7.75%
fewer cases than in 2022
13.5%
cases (the largest percentage)
resolved by the Ombudsman in
2023 concerned mortgage loans
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 48
Plain language
In 2023, we continued our cooperation with an expert a linguist and experienced plain language trainer. As part of this
cooperation, we regularly simplify communication and train our employees in the rules of plain language. We use plain
language in communication with all Clients segments: from individual Clients to microenterprises and corporate Clients.
In 2023, we conducted advanced, multi-stage training for 40 plain language consultants at the Bank, which ended with an
exam. In the last two years, 95 employees of the Bank have become plain language consultants. We systematically update
and supplement our consultants' knowledge in monthly workshops and lectures given by an expert.
We also offer our employees training in the basics of plain language on an e-learning platform, (which was attended by
more than 70 people in 2023), and traditional training (which was attended by 60 people in 2023).
On the intranet, we provide employees with training materials that explain the rules for writing various forms of messages,
such as text messages or e-mails. We continually update and expand the database of these documents.
We simplify legal texts contracts and regulations for the highest volume products, i.e. loans and credits, as well as
formal documents related to investment products for both individual Clients and companies.
In 2023, for the first time, we organised a conference for Bank employees entitled "Simple Language Day". On 15 October
2023, more than 200 employees of the Bank attended a series of lectures and talks in which we discussed various aspects
of simple communication with Clients.
Representatives of our Bank actively participate in working groups of the Polish Banking Association. The work of these
groups is aimed at exchanging experience among banks in Poland in the field of simplifying communication with Clients.
Accessibility
We want to create an ecosystem of solutions that provide equal access to banking for all our Clients, with the highest
levels of convenience and ease of use. We are developing offline and online channels, improving processes and facilitating
access to banking for our Clients. We operate in accordance with the GObeyond 2022-2025 strategy, which states that
accessibility is one of our core commitments. We place particular emphasis on facilitating the use of banking services by
people from groups at risk of social exclusion. The disabled and the elderly will find products and services tailored to their
needs, both in person and online. We regularly analyse all access channels to ensure functionality and usability in
accordance with the best Web Content Accessibility Guidelines (WCAG).
From a formal point of view, accessibility issues at our Bank are regulated by the "Principles of providing Bank documents
in a form accessible to Clients with special needs". As a Bank, we also comply with the requirements of the Act on Ensuring
Accessibility for People with Special Needs.
In 2023 we increased accessibility through numerous activities:
more employees were trained in handling Clients with disabilities,
more Client Centres received "Barrier-free facility" certificates,
we have increased the number of ATMs accessible to persons with disabilities,
we have increased the accessibility of our website, GOmobile and GOonline applications,
we adapted our offer and service to the needs of the elderly.
Accessibility for people with special needs
A Polish sign language interpreter is available at each Client Centre. Induction loops, i.e. hearing aid systems that enable
the hearing impaired to receive clear sound through a telecoil (present in almost all hearing aids), are in operation in 195
Client Centres. Clients can also order visual recordings of document content in Polish Sign Language. Each branch is
equipped with a magnifying glass and a frame to make signing documents easier for the visually impaired. We also provide
contract templates in the form of audio recordings, enlarged print and Braille translations.
At the end of 2023, 131 of our Client Centres held the "Barrier-free facility" certificate issued by the Integration Foundation.
This is the best result among Polish banks. The certificate confirms that a building is equipped with facilities for people
with mobility, visual and hearing impairments, as well as for the elderly and those with small children. In practice, this
means that our Clients can move freely around the Bank's branches and make use of the facilities provided.
In 2023, we adapted our headquarters in Warsaw to the needs of people with reduced mobility, and our building was
certified as a "Barrier-free facility", joining 60 public buildings in Poland that have met the conditions set by the Integration
Foundation in the certification process.
Our strategic goal is to have at least 50% of our Client Centres certified as a "Barrier-free facility" by 2025.
All our branches have also been awarded the OK Senior certificate by the National Institute of Silver Economy. We were the
first Polish bank to receive the certificate, which confirms that we offer senior-friendly solutions and services that are safe,
accessible, understandable and reliable.
131
Client Centres certified as
"accessible" by the end of 2023
(37% of all branches)
195
Client Centres equipped with
induction loops
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 49
In 2023, the Bank's Client Centres were recertified for the third time by the National Institute of Silver Economy and OK
SENIOR Poland for the period 2023-2025. The certification by the National Institute of the Silver Economy was preceded by
the work of auditors who examined whether our services meet the needs of elderly Client
approval is a guarantee that our products and services are reliable, of proven quality and, above all, affordable for older
Clients. Our Bank is the only one on the Polish financial market to have this seal of approval.
How we help the deaf and hard-of-hearing use our banking services:
online connection to a sign language interpreter,
online sign language appointment booking,
Polish Sign Language interpreters are available on the Helpline,
visual recordings of document content in the Polish Sign Language,
induction loops in branches.
How we help blind and partially sighted people use our banking services:
document templates in the form of an audio recording, a magnified printout and a Braille printout,
magnifying glasses,
signature frames,
ATMs adapted to the needs of the visually impaired,
placing decorative foil on glass elements in the Client Centres.
Cooperation with partner organisations helps us ensure the availability of our products, services and branches.
Partnership
Description
Accessibility Plus
The Bank is a signatory to the "Partnership for Accessibility" programme developed by the
Ministry of Investment and Economic Development as part of the Accessibility Plus
initiative. Our aim is to adapt our products and services to the needs of people with
disabilities, the elderly and those at risk of exclusion.
Integration Foundation
The Bank is a long-term partner of the Integration Foundation. The Foundation helps us to
increase the availability and user-friendliness of our services. As part of the collaboration,
the Bank is redesigning, auditing and certifying branches to ensure they are accessible to
people with disabilities. Digital channels are being adapted to current standards. We also
promote accessibility and inclusion in business.
Partnership
Description
Accessible ATM
We are a partner in the Accessible ATM project, which provides, among other things, a
freely accessible online platform with a database of ATMs adapted to the needs of
disabled people. The project is implemented by the Polish Bank Association in cooperation
with Polish Banks and the "Widzialni" Foundation, with the support and patronage of the
National Bank of Poland and the Ministry of Entrepreneurship and Technology.
National Institute of
Senior Economy
As part of the cooperation, representatives from the Institute run mentoring workshops
for the Bank's employees on how to effectively support senior citizens.

S.K.A.
As part of the collaboration, Migam is helping the Bank increase the availability and user-
friendliness of its services for people with hearing disabilities. Clients can use the services
of a sign language interpreter, for example, when opening an account.
DeafRespect Foundation
The DeafRespect Foundation supported the introduction of sign language interpreting
services at the Bank and conducted a service quality audit of the Migam technology.
For more information on specific activities and initiatives for our Clients, refer to The Report of the Management Board.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 50
Social engagement
We have been systematically involved in the lives of local communities for many years. In line with the #POSITIVE pillar of
the GObeyond 2022-2025 strategy, we aim to ensure that all the Bank's activities have a positive impact on society and the
environment. We want the Bank to be an agent of positive change and a good neighbour, responsive to local needs. We
focus on tackling social exclusion, promoting diversity and financial education. Our impact on society is reinforced by the
BNP Paribas Foundation.
Our plan and initiatives:
strengthening employees' social engagement through volunteering and individual philanthropy, as well as financial
education initiatives,
developing tools to support community engagement, such as a payroll deduction scheme and a volunteering platform,
strengthening cooperation with non-governmental and professional organisations to combat climate change and social
exclusion and to promote diversity,
developing programmes and supporting initiatives that enhance the potential of young people, e.g. equalising
educational opportunities, inspiring action.
BNP Paribas Foundation
Since 2006, the BNP Paribas Foundation has been running scholarship programmes, coordinating employee volunteering
and working with social organisations, providing them with expertise and funding. The Chairman of the BNP Paribas
Foundation Council is the President of the Management Board of the Bank. The Foundation's Council is made up of
representatives of the Bank's areas of relevance to the foundation's activities.
The Foundation's mission is "to boldly transform the world into one with less inequality and more confidence in the future
of our planet".
The Foundation conducts:
education programmes, which use scholarships and development initiatives to provide equal educational opportunities
and inspire children and young people,
environmental philanthropy programmes protection of ecosystems and implementation of initiatives aimed at caring
for the natural environment,
promotion of social engagement employee volunteering and individual philanthropy by the Bank's employees.
From 2023, employees of Group companies and subsidiaries in Poland also are able to participate in the Foundation's
activities.
BNP Paribas Foundation activities
Initiatives addressed to employees
Employee Volunteering Programme
Individual Philanthropy Programme I support all year long
Competition for Volunteer Projects
The Noble Gift charity event
Krwinka blood donation campaign
Good Kilometres campaign
Two hours for the Earth
Bankers for Youth Financial Literacy (BAKCYL) Programme
Local Bank Ambassadors Programme
Local Grants Programme
Initiatives addressed to external
stakeholders
Class scholarship and development programme
Agrotalents scholarship programme
Dream up education programme
Meetings with Music programme in partnership with the National Philharmonic
Orchestra
The Peaceful Youth Home project with the OFFschool Foundation
My Future scholarship programme with the Nasz Dom Association
Initiatives supporting refugees
Knowledge to the Power tutoring and scholarship programme with the Ocalenie
Foundation
Donation to the Ocalenie Foundation
Support for victims of the armed conflict in Ukraine
Grassroots volunteer initiatives
Environmental philanthropy
Re:Generation programme
Social Organisations for Climate initiative
Donations and sponsorships
Donations
Donations made by the BNP Paribas Foundation and the Bank support civic development and engagement, improve the
quality of life in local communities, strengthen the social commitment of employees and promote responsibility in the
areas of health and environmental protection. Our donations to NGOs and institutions, aim to increase the effectiveness of
their socially beneficial initiatives.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 51
Table 20. Donations to NGOs made by the Bank in 2023
Category
Amount (PLN thousand)
BNP Paribas Foundation
3,500
Beneficiaries of the Local Grant Programme
300
Organisations promoting social inclusion and diversity
358
Organisations supporting education and culture
1,938
Trade Unions
50
Strategic partnership with Noble Gift*
1,000
Organisations promoting health
109
Organisations promoting environmental protection
5
Total
7,260
* The table shows the value of donations made. As part of the partnership with Noble Gift, the Bank's financial and non-financial involvement is much broader and is described in the Report.
Sponsorships
The primary objective of our sponsorship policy is to build the brand and increase recognition. Through sponsorship
initiatives, we create a positive image of the Bank. Our sponsorship goals form part of the BNP Paribas Group's global
sponsorship strategy. It aims to support the development of tennis and culture (in particular cinema). The Bank's logo is
present at Polish tennis events, film festivals, as well as cultural, economic and technological events.
Table 21. Expenditures on sponsorships in 2023
Category
Amount (PLN thousand)
Cinema events
4,320
Tennis events
3,005
Other sponsorship activities
2,091
Total
9,416
For more information on social engagement and sponsorship activities and initiatives, refer to The Report of the
Management Board.
.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 52
Employee aspects
Our key objective is to continually build an organisation that is an exceptional place to work attracting the best candidates
from the labour market as well as nurturing motivation and performance among existing employees. Only committed and
effective employees, managed by exceptional leaders, acting in an agile spirit and in line with the values of the
organisational culture will allow us to ensure market success.
We want to achieve this through the continuous development of leadership as well as future-oriented competences among
our employees, enabling them to find their way and continuously develop in the current digital and changing times. A high
standard of leadership and qualified employees with key competences and the values of the organisation are the basis for
us to create an exceptional workplace. All of this, supported by efficient and digitised HR processes, an attractive employee
offering and development opportunities, provides a complete picture of the organisation we are building. At the same time,
through our actions we support the transformation of the organisation into a more agile one, based on the five values that
are the pillars of our organisational culture.
Agile@Scale new operation model
The Agile@Scale operating model was implemented in January 2022 and includes the part of the organisation responsible
for product development and implementation (business, IT, support roles) in an organisational structure comprising 17
Tribes, 5 IT areas, 62 Products, 53 Chapters and several expert centres. In H1 2023, we expanded Agile@Scale to include IT
activities for the IT area and a new GOcore Tribe unit was created, responsible for designing and executing a
comprehensive transformation of the core banking ecosystem. At the end of 2023, approximately 1,900 people were
working in the Agile@Scale model, of which 1,600 were working within Tribe. In 2022, we started testing a model in the
retail distribution network and head office that goes beyond Agile. At the end of 2023, the pilot included around 800
employees and will continue into 2024.
By implementing the Agile approach, the Bank aims to achieve the following objectives:
FASTER by responding faster to changing Clients needs and market conditions, measured by the change in the value of
the Time to Market indicator, which shows how quickly we are able to implement new solutions. In 2023, Agile@Scale
teams delivered three times as many solutions compared to 2022.
BETTER by providing innovative, high-quality products and services based on Clients needs, as measured by the
change in the NPS indicator, which shows how Clients recommend the Bank. The NPS trend started to outperform other
banks in the second half of 2023. The Bank is now in the middle of the group (4
th
in the December 2023 ranking) with
an NPS of 24.
HAPPIER by engaging employees, improving their competencies and attracting and retaining talent. The Pulse Check
employee survey shows significant improvements at the Bank level for almost all metrics. The implementation of
Agile@Scale contributes to this. In particular, the eNPS has improved from -9 to 23; the engagement rate from 63% to
81%.
In 2023, activities focused on optimising manufacturing processes and aligning ways of working between Tribe and other
units in the Bank.
Our values: empowerment, cooperation, courage, simplicity, transparency
One of our top strategic priorities is to continuously build an organisational culture based on values and their practical
application. We also continuously work on their application in practice. We have held 'Values Meetings' for parts of the
organisation, teams together with leaders, which have resulted in concrete action plans related to improving the quality of
the application of values in everyday work. Almost 320 meetings were held in 2022 and 2023, attended by about 3,200
employees.
Employees relations
The three-year-long process of collective redundancies came to an end on 31 December 2023. The process was conducted
in accordance with the Agreement signed with the trade unions in December 2020. A maximum of 800 people could be
covered by the programme. By the end of 2023, 510 people had been terminated, while contracts with a further 53 people
will be terminated in the first quarter of 2024.
In the coming years, the Bank's transformation will continue, primarily with the aim of further automating and digitising
processes, increasing the digitalisation of the Bank's Clients and improving cost and operational efficiency. As these
activities will involve employment restructuring, in December 2023, as a result of negotiations with the trade unions, an
Agreement on the principles for carrying out collective redundancies and on the Voluntary Redundancy Programme was
signed. The agreement was concluded for the years 2024-2026.
Collective redundancies will involve the termination of employment contracts with up to 800 employees. This number also
includes employees who will be offered new terms and conditions of employment by way of amending notices and who
refuse to accept them. The provision made for this purpose including severance payments and other benefits agreed in the
Memorandum of Understanding amounted to PLN 49.3 million, of which PLN 22.0 million was charged to Q4 2023 costs.
The most important documents formally defining the Bank's personnel policy are the following:
Company Collective Labour Agreement for Employees of BNP Paribas Bank Polska S.A. (in 2023, 99% of the employees
were covered by it),
BNP Paribas Bank Polska S.A.'s employee remuneration policy,
Regulations of work at BNP Paribas Bank Polska S.A.,
Remuneration policy for persons with significant influence on the risk profile of BNP Paribas Bank Polska S.A.
Projects and initiatives implemented in the area of workplace management are monitored through periodic reviews with
the area management team, and all projects have indicators that are monitored. In addition, key projects in this area are
presented and discussed by the Board on an ongoing basis.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 53
Operations are also subjected to employee feedback through company-wide surveys and questionnaires. The Bank's
employees are informed a minimum of two weeks in advance of major operational changes that could have a significant
impact on them.
99% of employees at the Bank are covered by a collective agreement. The application of the collective agreement was
excluded in its entirety with regard to: employees who are members of the Bank's Management Board, the Chief
Accountant and employees seconded to work abroad, persons taking up employment at the Bank on the basis of
secondments from other BNP Paribas Group entities and persons employed on the basis of management contracts. The
terms and conditions of work and employment of these employees are determined through individual agreements.
Table 22. Number of employees in the Group and in the Bank
31.12.2023
Capital Group
Bank
Women
5,399
66%
5,328
66%
Men
2,805
34%
2,724
34%
Total
8,204
100%
8,052
100%
Table 23. Employment structure of the Bank and the Group
Form of employment
Number of FTEs
Number of emplyees
31.12.2023
31.12.2022
31.12.2023
31.12.2022

Polska S.A. total
8,169
8,488
8,204
8,585
BNP Paribas Bank Polska S.A. total,
including;
8,025
8,349
8,052
8,392
Headquarters
4,838
4,800
4,863
4,836
Client Centres
3,059
3,413
3,061
3,420
Mobile advisers
88
94
88
94
Brokerage Office
35
37
35
37
Trade unions
5
5
5
5
BNP Paribas Towarzystwo Funduszy
Inwestycyjnych S.A.
41
38
43
40
BNP Paribas Leasing Services Sp. z o.o.
7
8
13
25
BNP Paribas Group Service Center S.A.
93
89
93
124
Campus Leszno Sp. z o.o
3
4
3
4
Method of presenting indicators: Figures expressed in FTEs have been rounded to the nearest whole unit.
Central employees include all employees in the support areas, Trade Unions and the Brokerage Office.
Client Centre employees include all employees working in the sales network, consisting of: Retail and Business Banking Regions, Corporate and SME Banking Sales Network Division, Client Finance Sales
Division and Mobile Advisers.
Excluding technical FTEs, in order to avoid double reporting of persons employed in companies and in technical FTEs in the Bank or vice versa. Technical FTEs refer to individuals employed in the Bank's
subsidiaries who, due to the performance of tasks for the Bank, are contracted for a specific FTE of 0.05, 0.0625 or 0.063
Table 24. Employment by form of employment
Form of employment
31.12.2023
31.12.2022
Capital Group
Bank
Capital Group
Bank
Permanent employees
Total number of individuals employed
7,082
6,952
7,129
6,960
women
4,660
4,598
4,763
4,663
men
2,422
2,354
2,366
2,297
Total FTEs
7,052
6,929
7,041
6,922
women
4,645
4,586
4,700
4,639
8,204
individuals employed by the Group
46%
women in top management
(B1+B2) in the Bank and the Group
8,052
individuals employed in the Bank
60%
women in lower-level
management in the Bank and
in the Group
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 54
Form of employment
31.12.2023
31.12.2022
Capital Group
Bank
Capital Group
Bank
men
2,407
2,343
2,341
2,283
Fixed-term employees
Total number of individuals employed
1,122
1,100
1,456
1,432
women
739
730
924
915
men
383
370
532
517
Total FTEs
1,117
1,096
1,447
1,426
women
736
728
919
911
men
381
368
528
515
Method of presenting indicators: Figures expressed in FTEs have been rounded to the nearest whole unit.
Excluding technical FTEs, in order to avoid double reporting of persons employed in companies and in technical FTEs in the Bank or vice versa. Technical FTEs refer to individualss employed in the Bank's
subsidiaries who, due to the performance of tasks for the Bank, are contracted for a specific FTE of 0.05, 0.0625 or 0.063.
Table 25. Employment by type of employment
Form of employment
31.12.2023
31.12.2022
Capital Group
Bank
Capital Group
Bank
Full-time contract
Total number of individuals employed
8,101
7,968
8,406
8,282
Women
5,336
5,273
5,562
5,502
Men
2,765
2,695
2,844
2,780
Total FTEs
8,101
7,968
8,406
8,282
Women
5,336
5,273
5,562
5,502
Men
2,765
2,695
2,844
2,780
Part-time employment
Total employment
103
84
179
110
Women
63
55
125
76
Men
40
29
54
34
Total FTEs
68
57
82
67
Women
45
41
57
49
Form of employment
31.12.2023
31.12.2022
Capital Group
Bank
Capital Group
Bank
Men
23
16
25
18
Method of presentation of indicators: Data expressed in FTEs have been rounded to the nearest whole unit. Technical FTEs are excluded to avoid double reporting of individualss employed in companies and
in technical FTEs in the Bank or vice versa. Technical ific FTE of 0.05, 0.0625 or
0.063.
Table 26. Number of associates in the Group and in the Bank
Total number of associates who are not employees and whose work is controlled by the organisation. Nature of work
performed: registration of contracts for the sale of financial products, sale of insurance, completion of documentation,
verification of documents, etc. office work.
Associates
31.12.2023
31.12.2022
Capital Group
Bank
Capital Group
Bank
Contract agreement
193
170
194
169
Women
109
102
106
95
Men
84
68
88
74
Work contract
2
2
4
2
Women
2
2
2
2
Men
0
0
2
0
Self-employment*
129
118
217
160
Women
51
48
72
63
Men
78
70
145
97
Total
324
290
415
331
and build competitive advantage on market in this area by increase employment
under employment contract.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 55
Rotation
Table 27. Number of new employees hired in the Group and the Bank in 2023 by gender and age
2023
2022
Capital Group
Bank
Capital Group
Bank
Number of new employees
1,063
1,033
1,575
1,535
By gender:
Women
659
648
944
927
Men
404
385
631
608
By age:
below 25 years old
154
147
227
237
25-35
454
444
625
620
35-45
312
303
531
508
45-55
129
125
175
155
above 55 yers old
14
14
17
15
Method of presenting indicators excluding technical FTEs, in order to avoid double reporting of individuals employed in companies and in technical FTEs in the Bank or vice versa. Technical FTEs refer to
individuals employed in the Bank's subsidiaries who, due to the performance of their tasks for the Bank, are contracted for a specific FTE of 0.05, 0.0625 or 0.063.
Table 28. Number of employees who left the Group and the Bank by gender and age and turnover rate
2023
2022
Capital Group
Bank
Capital Group
Bank
Number of employees who terminated
their employment
1,386
1,366
1,722
1,697
By gender:
Women
899
892
1,106
1,094
Men
487
474
616
603
By age:
belowj 25 yers old
91
88
119
118
25-35
469
461
617
606
35-45
528
521
683
673
45-55
247
245
267
264
2023
2022
above 55 yers old
51
51
36
36
Rotation rate
17%
17%
20%
20%
Method of presenting indicators : Excluding technical FTEs, in order to avoid double reporting of individuals employed in companies and in technical FTEs in the Bank or vice versa. Technical FTEs refer to
individuals employed in the Bank's subsidiaries who, due to the performance of tasks for the Bank, are contracted for a specific FTE of 0.05, 0.0625 or 0.063.
The number of people who left the Group in 2023 (employed on a contract of employment) takes into account departures on the initiative of the employee and the employer.
In the calculation of the turnover rate in the Group in 2023, the following was taken into account: in the numerator: individuals who terminated their employment in the Group between 01.01.2023 and
31.12.2023, excluding technical FTEs, in the denominator: the number of individuals employed in the Group - as at 31.12.2023, excluding technical FTEs and inactive individuals.
Dialogue with employees
We maintain an open, honest, ethical and respectful dialogue with employees. We ensure the timely flow of information
and encourage dialogue. We also use internal communication to promote and reinforce the values that guide us on a daily
basis. The Bank's high standards for communication with employees are set out, among others, in the BNP Paribas Group
Code of Conduct and the GObeyond strategy 2022-2025.
The Bank's internal communication priorities are:
simple and understandable messages,
transparent communication, especially on difficult subjects,
principle: "employees are the first to know",
ethical conduct and consistency with the Bank's values,
employee development and involvement.
For the convenience of employees and the effectiveness of communication activities, we have implemented more than a
dozen communication channels at the Bank. One of the most important sources is Echonet, the Bank's intranet, which
contains a wealth of useful, continuously updated information. Employees also receive emails, the twice-weekly Hello
newsletter. They can express their opinions on various topics in surveys. Employees participate in regular internal events
(stationary and online).
Other channels of communication with employees include: mailbox Communication, wallpapers, screensavers, pop-ups,
videos (online and on screens in the Bank's head offices), podcasts, polls, opinion polls, quizzes and competitions,
webinars, employee meetings with members of the Management Board, Town hall (also online), Bonjour magazine (a
quarterly online magazine), offline activities (e.g. dedicated content in the head office and Client Centres, a mural in the
head office at 2 Kasprzaka Street in Warsaw).
Employee satisfaction survey
At the Bank, we constantly strive to build an attractive and engaging workplace. The foundation of such an environment is
to regularly listen to the employee's voice by, among other things, collecting feedback in the Pulse Check survey. It was
conducted twice in 2023 and the results were analysed by managers, HR Business Partners and the Management Board.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 56
In a recent survey, the highest rate of positive responses given by employees (97%) was for a question about engagement
at work: I am fully committed to my work to contribute to the success of the company.
Employees are increasingly tying their future to the Bank. The percentage of those who declare this attitude has increased
by 3 p.p. to 77%. This is mainly influenced by the development opportunities emphasised by employees, the feeling of
satisfaction and fulfilment from their work and the good atmosphere in the teams. This also translates into employees
increasingly recommending the Bank as a place to work. The eNPS indicator stood at 23 and has increased by 3 points
since the previous edition of the survey.
We calculate the eNPS indicator based on the answer to the question "How likely are you to recommend BNP Paribas Bank
Polska S.A. as an employer to your friends and family?". Each employee responds using an eleven-point scale from 0 to 10.
When answering, it is important to bear in mind how the individual choices are interpreted:
choice of scores from 0 to 6 means "I am not satisfied with the pro-employee measures offered by the Bank" (critic
group),
choice of marks 7 or 8 means "I have no opinion on this subject and the Bank's pro-employee activities are neutral to
me" (indifferent group),
choice of marks from 9 to 10 means "I rate positively the activities carried out for employees at the Bank (promoter
group).
Based on these results, the eNPS index is calculated according to the formula: eNPS = % promoters - % detractors.
Employee Voice
Employee Voice is all the processes (formal and informal) and structures (roles, tools) through which employees can
communicate their opinions and needs and influence their professional environment. This process is taken care of by the
Employee Voice Team, a cross-functional unit bringing together participants and competences from different areas,
including Communication, Research, Customer Experience, whose role is to listen to, aggregate and draw conclusions from
the feedback provided by employees through surveys, as well as to take care of the quality and standard of the surveys
implemented in the organisation by providing feedback on the surveys carried out (care of quality, survey standard,
language).
MiSie
At the end of 2023, we started the successive implementation of a new platform for employees MiSie. It is a tool that
supports the exchange of ongoing feedback, helps to collect feedback and survey the mood of the team. With the help of
Friday 6 questionnaires, employees share their opinions on engagement and satisfaction during the past working week.
Leaders receive ready-made dashboards with recommendations on the basis of which they can take specific actions.
Ongoing feedback allows the values that drive the organisational culture (courage, transparency, empowerment,
collaboration and simplicity) to be put into practice. At the end of 2023, almost 6,000 employees had access to the
platform. In 2024, more employees will gain access to the platform, allowing us as an organisation to work with ongoing
feedback at full scale.
Employee remuneration
We implement a rational, sustainable and controllable remuneration policy at the Bank, which is in line with our strategy,
accepted level of risk and standards and core values. The policy is based on clear principles and addresses good market
practices in terms of remuneration. On the formal side, the rules related to remuneration are set by the "Company
Collective Labour Agreement" and the "BNP Paribas Bank Polska S.A. Employee Remuneration Policy". In addition, the Bank
also has a remuneration policy in place for individuals who have a material impact on the Bank's risk profile.
Incentive schemes
Incentive systems (bonus systems) are designed to support the Bank's strategy by rewarding employees for achieving their
targets. They are based on the Management by Objectives (MbO) formula, which means that an employee's individual
bonus is linked to the level of achievement of his or her objectives - both quantitative and qualitative. In addition, the
combination of individual and team objectives illustrates to the employee the level of performance expected of him or her,
taking into account the Bank's risk profile and attention to activities in line with the interests of the customer.
The Bank has:
a bonus system defining the rules for the award and payment of variable remuneration, including bonuses, to
employees working in positions with a significant impact on the Bank's risk profile (MRT),
sales and quality bonus systems, which have been adapted to the specific tasks carried out in the individual business
lines, taking into account regulatory guidelines,
operational and quality bonus schemes for specific groups of employees outside direct sales.
The Remuneration Committee and the Nomination Committee support the Supervisory Board in its supervisory duties in
workplace management. They monitor and oversee the most important processes succession plans, professional
development of employees, remuneration policy. The committees develop opinions and recommendations for the
Supervisory Board, which include the evaluation of candidates for the Management Board and candidates for the
Supervisory Board, the terms and conditions of employment of Management Board members, including the amount of
variable remuneration set and awarded. The Bank implements a compensation review process (Compensation Review
Process) on an annual basis one of the important criteria considered in this process is the bridging of the pay gap, for
which dedicated funds are allocated.
At the end of 2023, the wage gap, as expressed in the adjusted wage gap indicator (Gender Pay Gap), was 6.24%. This
means that men's wages were 6.24% higher than women's wages in comparable positions. The indicator is a weighted
average of the size of the different employee groups. Compared to 2022, the ratio has decreased by 0.27 p.p. The Bank's
strategic objective under the GObeyond strategy for 2022-2025 is to reduce the wage gap to below 4%.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 57
Table 29. Adjusted output gap indicator
2023
2022
Adjusted output gap rate (target 2025 - <4%)
6.24%
6.51%
We calculate the adjusted wage gap indicator for homogeneous employee groups to ensure transparency and consistency
of data. We have divided employees into groups by area of employment and grade level this allows us to compare the
salaries of women and men who perform similar work. In calculating the indicator, we included all active employees with
more than one year of service with the Bank and who remained employed at the end of December 2023. In the analysis, we
took into account total salaries in comparable positions. We also recorded the differences that result from variable
remuneration and other processes.
Table 30. The pay gap at the Bank, defined as the difference in the average level of pay between female and male
employees, expressed as a percentage of the average level of pay for men
2023
Average level of gross hourly wage of
male employees (in PLN)
Average level of gross hourly rate of
female employees (in PLN)
Salary Gap
All employees
85.4
59.5
30.3
Top management (B1+B2)
200.2
161.9
19.1
Lower-level management
105.6
90.7
14.1
Other employees
71.6
52.9
26.1
Table 31. Ratio of basic salary between men and women by employee category at the Bank
Ratio of basic salary between men and women
2023
2022
Management Board
10.6
14.9
Top management (B1+B2)
19.1
15.3
Lower-level management
14.1
17.6
Other employees
26.1
25.9
The indicators as required by the GRI standard are calculated on the basis of heterogeneous groups, i.e. the groups include employees at different job levels, with different job valuations and corresponding
salary valuations. Hence, the indicator is overstated.
Table 32. Annual total remuneration of the top earner to the median total annual remuneration of all employees
(excluding the top earner) at the Bank in 2023
Remuneration index
Bank (PLN)
Annual salary of the top earner without fringe benefits
4,600,000
Median annual total remuneration of employees
(excluding top earner)
112,450
Annual total remuneration ratio
40.91
Table 33. Total annual remuneration ratio at the Bank in 2023
Remuneration index
Bank
Ratio of total annual remuneration for the highest paid person in the organisation to the
median annual total remuneration for all employees (excluding the highest paid person)
40.91
Ratio of the percentage increase in total annual remuneration for the highest paid person in
the organisation to the median percentage increase in total annual remuneration for all
employees (excluding the highest paid person)
0.53
Wellbeing and employee health
The Bank's employees are offered attractive benefits and participation in initiatives to look after their health, develop their
sporting skills and pursue their passions. The benefits on offer have been designed so that relatives of employees can also
benefit from them. The benefits are grouped into four pillars, and their large number and wide range allow us to tailor
benefits to the individual needs of each person.
The benefit offer for Bank employees (full-time employees, unless otherwise indicated) includes:
In the "Security" pillar: Employee Capital Plans, Life and Accident Insurance for employees and their relatives (also for
part-time and temporary employees), additional insurance for school-age children, discounts on travel insurance and
third-party motor third-party liability/AC insurance, insurance Help with Cancer, financial assistance from the
Company Social Benefits Fund (also for part-time and temporary employees), housing loans from the Company Social
Benefits Fund.
In the "Health" pillar: Lux Med healthcare programme for employees and their relatives (also for part-time and
temporary employees), MultiSport Plus cards (Employee, Accompanying Person, Kids, Kids Aqua, Student, Senior),
Worksmile app, which brings employees together around their passions and sports activities (also for part-time and
temporary employees), Health Days for all the Bank employees, during which we promote healthy lifestyles - movement
and healthy eating (webinars on healthy eating, health and fitness). We promote healthy lifestyles exercise and
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 58
healthy eating (webinars on healthy nutrition, in-office events: body composition analysis, relaxation sessions and in-
office exercises), flu vaccinations, a package of preventive tests anti-cancer.
In the ork-life balance pillar: Two Hours for Family, Two Hours for People, Two Hours for Health, Good Kilometres,
MyBenefit Cafeteria System (cyclical bonus points for employees), holiday subsidies for employees and their children,
Bank Close to Family programme actions and activities, e.g. parent week, intranet site for parents.
In the riendly working environment pillar: Wellbeing programme GOOD (also for part-time and fixed-term
employees), Flexible working hours, Additional leave days (additional compassionate leave, additional leave day for
taking all current leave in a calendar year, leave for volunteering), promotion of parental leave, Personalised Shumisie
Bears for newborn children of employees, occasional recharges for employees and their children, offer of discounts and
banking products for the Bank employees.
The Bank's flagship wellbeing programme is the Wellbeing programme, which aims to improve awareness of caring for a
good quality of life and taking care of oneself, strengthening mental and physical fitness, reducing stress, quieting the
mind, working with one's emotions, looking after the immune system and eating healthily. Employees receive a schedule of
meetings and activities every Monday, which include health and stress webinars, psychological support, meetings with
nutritionists, as well as talks with a mental coach and massages.
As part of the Lux Med healthcare programme, we pay for employees (employed for at least 0.3 FTE) with a healthcare
package including, among others, immunizations, occupational medicine examinations, specialist doctor consultations,
laboratory examinations and outpatient procedures, diagnostic examinations, dental prophylaxis, emergency dental care,
rehabilitation, examination package without a referral. In addition, under the contract with Lux Med, employees can choose
from several packages with a wider range of available services.
Health and safety at work
Health and safety issues are implemented in compliance with all applicable legislation and additional internal regulations
developed by our experts. Reporting directly to a member of the Management Board, the Occupational Health and Safety
Team in the Operations and Business Support Area is responsible for occupational safety, and in addition the Bank also has
an Occupational Health and Safety Committee, which acts as an advisory body. The Commission is made up of
representatives of the Bank, a doctor who provides preventive health care for employees and employee representatives.
The Chairman of the Health and Safety Committee is the Director of the Property and Administration Department and the
Vice-president is the Company Social Labour Inspector. Every Bank employee undergoes compulsory initial health and
safety training, and knowledge of occupational safety is regularly updated during periodic training. Health and safety
specialists remind employees of the most common circumstances and causes of occupational accidents and illnesses,
emphasise the importance of preventive health care and train them on procedures to follow in the event of an accident or
emergency, such as a fire or breakdown. There are also 36 defibrillators available at the Bank and 821 employees have
been trained in first aid. Each of the Bank's employees has also been informed of the methods for reporting their health
and safety concerns to a dedicated email box or in person during inspections of working conditions or training sessions
conducted by employee from the Health and Safety Team.
The Bank conducts occupational risk assessments on the basis of the "Procedure for drawing up occupational risk
assessments" and, where risks are identified, the Health and Safety Team verifies that the risks of undesirable events can
be minimised and implements changes for this purpose. In extreme cases, employees may not perform their duties. The
Bank ensures that workplaces are comfortable and ergonomic. Where necessary, workstations are equipped with
orthopaedic chairs, vertical computer mice and sensorimotor cushions for people with chronic muscle and tendon
disorders. Training has also been prepared for employees on how to organise an ergonomic workstation at home. People
with disabilities working at the Bank are helped to adapt their workstation to their needs and to equip them with the
equipment necessary for their work. The Bank also reimburses the purchase of glasses.
In 2023, two campaigns were carried out to raise awareness and popularise occupational health, safety and ergonomics
issues.
All accidents at work are recorded in the accident register and in the RiskCare system. After each incident, an accident
report is prepared with conclusions and preventive recommendations. In addition, once a year the Health and Safety
Committee comprehensively analyses the Bank's accident rate.
In 2023, the largest number of accidents at the Bank occurred in the office area these were slips, trips and associated
falls. There were also 13 accidents equated to an accident at work (on business trips) and three accidents while working
remotely. One accident was a group accident involving 3 people. No fatalities or serious injuries were reported.
Table 34. Bank accidents in 2023
Women
Men
Total
Client Centres
20
7
27
Central offices
3
3
6
Total
23
10
33
Employee development
We want every person employed at the Bank to know and feel that they are working in an organisation that develops
professional competence. In addition to job-related mandatory training, which we primarily deliver remotely, we offer a
broad package of individual training and the possibility of subsidising language learning or studies.
We support employee development through: language courses, a central development offer updated monthly, the Lean
Academy, the "I've got this I'll give that" programme, UniversityIT, individual diagnostic tools such as Extended Disc, Gallup
tests. Once a year, we also organise a Development Festival lasting 4 days to create awareness, motivate and inspire on
development topics. We actively manage talent development through participation in dedicated training and development
workshops.
Around 60% of the Bank's annual training budget is made available to individual business areas. We believe that
decentralisation results in better decisions regarding the choice of topics for trainees and participants. In line with the
Agile methodology, the training team is divided into development and operational sections. This speeds up and improves
the introduction of new developments and the maintenance of an optimal training and development offer.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 59
The Bank's biggest training initiatives in 2023 are:
Value Meetings", a workshop to support the implementation of organisational culture. 235 leaders together with their
teams for a total of 2,269 employees participated in these meetings with the support of internal and external
facilitators.
The "I've got this I'll give that" programme, which, among other things, allows for the development of skills in MS Office
tools and the use of banking applications. Training also provided knowledge in the areas of Agile and Lean management.
In the "I've got this I'll give that" programme, we provide employees with the opportunity to share knowledge and
support each other's development. In 2023, more than 1,000 participants took part in 175 training courses on 32 topics.
UniversITy IT training courses with more than 1,600 participants in 2023.
Women Up development programme, Future UP mentoring programme as part of the "Women Changers BNP Paribas"
network.
ESG Academy 97 people trained as promoters on ESG topics.
Leader Development Academy (New Born Leaders) training for people with less than one year of managerial
experience. The Academy shapes the leadership attitude desired in the Bank, develops leadership competences and
supports the building of an organisational culture and attitudes in line with our values.
At the Bank, we have also developed separate programmes for our talents. Leaders for tomorrow is carried out together
with the BNP Paribas Group, and special events, training and projects are organised for participants to develop their
specific competences.
This is complemented by a Central Development Offer, implemented with internal and external specialists, focused on the
key competences of the future social, technical and cognitive. In 2023, we invited employees to 92 training sessions, 78
workshops and 14 webinars. 1,360 people participated in these training sessions.
In addition, in 2023:
772 people participated in individual training,
23 people took part in the coaching programme,
148 people studied a foreign language individually (courses in English and French),
44 people benefited from study funding.
For employees who are parting ways with the Bank, we offer programmes to help them find their way in the labour market:
an outplacement programme to support them in finding a job, job profiling, assistance in preparing their CV and preparing
for interviews.
Internship and apprenticeship programme
The apprenticeship and traineeship programme is a programme aimed primarily at students and graduates. The aim of the
programme is to break down stereotypes about working in banking by showing the diversity of employment areas,
competencies, potential roles and their nature. Internships and apprenticeships provide an inside look at the day-to-day
reality of our work and get to know the teams that make up the banking community.
During the programme, participants have the opportunity to gain knowledge in the field of banking through active
participation in tasks and projects of the area under the guidance of mentors.
Internships and placements take place, depending on the location, in on-site, remote and hybrid formats. The programme
includes a series of webinars and workshops on business and development topics. Examples of topics include "Personal
branding in social media", "Introduction to Agile", "Financial markets, derivative transactions and other curiosities" or
"Design Thinking".
Practice
The internship programme lasts for two months, between July and August. Interns gain knowledge in banking, customer
service, new technologies, marketing through active participation in the tasks and projects of the selected department. In
2023, apprenticeships took place either onsite, remotely or in a hybrid format. 38 people took part in them.
Internship programmes
Internship programmes last for six months, between July and December. The internship programmes are mainly attended
by 3
rd
and 4
th
year students and those who have completed their studies. The aim of the programmes is to prepare
participants to join an organisation. Participation in projects that end with an outcome already defined at the beginning
provides an opportunity to gain business experience. It also helps to understand the dependencies, structures and rules
that accompany functioning in a large organisation. In July 2023, 62 internship programmes were launched.
In 2023, the opening of the programme took place in both onsite and remote formats. Representatives from the areas of
recruitment, ESG, retail and business banking, and communications attended. In addition to a large dose of knowledge
about the Bank's activities and networking together, the participants took part in a team-building game.
We develop the competence of our employees from day one.
Newly recruited employees receive basic general training "Nice
to see you" as well as initial training in our product range and
operating systems.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 60
Webinars and training sessions with experts from the Bank were held throughout the programme. Topics varied, including
the basics of financial analysis, LEAN processes, social media branding, etc. No retirement assistance programmes were
implemented in 2023.
Table 35. Average number of training hours in 2023
2023
2022
Average number of training hours received by employees
26.3
28.9
By gender
Women
26.9
30.3
Men
25.1
26.5
By employment category
Management Board
45.4
18.5
Top management (B1+B2)
35.1
-
Lower-level managment
31.3
-
Other employees
25.4
-
Method of calculating the indicator:
The total number of training hours in 2023 was 205,627.98 hours. The indicator was calculated to the number of active employees (7,596). This calculations does not include employees of BNP Paribas
companies, because they are not include in the system.
In 2022, the average number of training hours by category had a different range of employee attribution
Table 36. Percentage of employees in the Bank subject to regular job quality assessments and career development
reviews
2023
2022
Percentage of employees subject to
regular performance appraisals and
career development reviews
96%
82%
By gender
women
97%
79%
men
94%
87%
By employment category
Management Board
100%
100%
Top management (B1+B2)
95%
88%
2023
2022
Lower-level management
97%
82%
other employees
96%
82%
Employees appraisal covers employees (employed for more than 4 months).
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 61
Diverse and inclusive workplace
At the Bank, we create a diverse community for a wide range of talents. The inclusive organisational culture, which has
been built consistently over the years, enhances creativity, drives innovation, opens up to new ideas, markets, Clients,
builds business advantage, and thus contributes to the development of employees and the success of the entire
organisation. Everyday cooperation is based on trust and respect we want everyone at our Bank to be able to express
themselves, realise their professional aspirations and passions, feel valued and have a sense of influence.
Diversity management policy
Since 2016, a "Diversity Management Policy" has been in force for everyone at our Bank, which allows us to promote a
working environment geared towards respecting and making the most of the potential inherent in the differences between
employees. As stipulated in the Policy, diversity is respected at the Bank in every aspect of workplace management. We
strictly adhere to these principles in recruitment, career development and training.
The policy sets out rules of conduct for managing the risk of discrimination and in terms of respecting diversity. We have
established the position of Diversity and Inclusion Manager(s), whose responsibilities include overseeing and coordinating
respect for diversity. Two people are also Diversity Officers at the Bank.
Employees who have experienced disrespect towards themselves or others should contact their manager or HR Business
Partner in the first instance about the matter. If, for various reasons, this is not possible, they can also use other channels
(described in the Policy on dealing with breaches of respect for others at BNP Paribas Bank Polska S.A.):
mailbox: sprawypracownicze@bnpparibas.pl,
anonymous reporting (whistleblowing).
All reports are dealt with by the Employee Relations Team, while cases involving behaviour that may indicate the presence
of bullying, discrimination, harassment or sexual harassment are referred to the Employee Standards of Conduct
Committee for consideration.
In 2023, employees referred a total of 23 cases, of which four are still under investigation. The behaviours reported were
mainly those indicative of problems in relationships with a supervisor or between colleagues, including those concerning:
suspected mobbing 7,
potential gender discrimination 2,
potential age discrimination 1,
other inappropriate behaviour 13.
We analysed all reports with due seriousness, integrity, fairness and full discretion. In line with the latter principle, these
cases were not publicised at the Bank and only those directly involved in their investigation had access to them.
Due to the gravity of the allegations made, the Bank's Employee Standards of Conduct Committee was set up twice during
the period described. As a result of the Commission's work, reports of gender discrimination were confirmed. Following
investigations into reports of harassment and age discrimination, none of the allegations made in the reports were
confirmed.
In all cases, the perpetrators of inappropriate behaviour suffered consequences appropriate to the misconduct, and those
affected received the necessary support.
Diversity & Inclusion (D&I) management is part of GObeyond's 2022-2025 business strategy. In the TOGETHER pillar, we
focus on a culture of courage, agency and diversity as a foundation for fostering efficiency and creativity.
Our commitments to a diverse and inclusive workplace (D&I):
at least 30% female representation in management positions by 2025,
reducing the wage gap the Bank's strategic objective is to reduce the wage gap to below 4% in 2025,
increasing the employment of people with disabilities,
monitoring of indicators relevant to D&I management, including, inter alia, female vs. male participation in specific
initiatives, parental leave take-up, retention rates by gender,
BNP Paribas Group cyclical survey on the Code of Conduct and diversity and inclusion,
supporting grassroots employee initiatives for groups at risk of exclusion.
Supporting diversity is one of the commitments in the BNP Paribas Group's global Strategy. The Group's Management
Board is also committed, with measurable targets cascaded to individual countries in this regard. With the help of Group
leaders and Diversity Officers, countries implement their local challenges while respecting local circumstances and
supporting the potential of grassroots employee initiatives.
81 years old
age of the oldest worker
18 years
age of youngest worker
41 years old
average age of employees
40 years
longest length of service
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 62
At the end of 2023, the share of women on the Management Board was 22%. As a result of changes made to the
composition of the Bank's bodies, as of January 2024, the proportion of women on the Management Board is 37.5%.
Table 37. Group and Bank employment structure by gender number and percentage of employees (as at 31.12.2023)
Capital Group
Bank
Employment structure
Women
Men
Total
Women
Men
Total
Management Board
3
19%
13
81%
16
2
22%
7
78%
9
Top management (B1+B2)
169
46%
201
54%
370
156
46%
185
54%
341
Lower-level management
357
60%
243
40%
600
354
60%
236
40%
590
Other employees
4,870
67%
2,348
33%
7,218
4,816
68%
2,296
32%
7,112
Total
5,399
66%
2,805
34%
8,204
5,328
66%
2,725
34%
8,052
Method of presenting indicators: Excluding technical FTEs. Technical FTEs refer to individuals employed in the Bank's subsidiaries who, due to the performance of tasks for the Bank, are contracted for a
specific FTE of 0.05, 0.0625 or 0.063. In addition, individuals employed on a part-time basis simultaneously in several group companies are counted once in the group at the highest level of management.
Table 38. Group and Bank employment structure by age number of employees (as at 31.12.2023)
Capital Group
Bank
Employment structure
<30 y.o.
30-50 y.o.
>50 y.o.
Total
<30 y.o.
30-50 y.o.
>50 y.o.
Total
Management Board
0
6
10
16
0
2
7
9
Top management (B1+B2)
1
274
95
370
0
252
89
341
Lower-level management
7
485
108
600
7
478
105
590
Other employees
995
5,219
1,004
7,218
956
5,164
992
7,112
Total
8,204
8,052
Method of presenting indicators: Excluding technical FTEs. Technical FTEs refer to individuals employed in the Bank's subsidiaries who, due to the performance of tasks for the Bank, are contracted for a
specific FTE of 0.05, 0.0625 or 0.063. In addition, individuals employed on a part-time basis simultaneously in several group companies are counted once in the group at the highest level of management
Bank activities that promote diversity
Since 2016, we have signed and adhered to the Diversity Charter, an international initiative under the auspices of the
European Commission that commits to prohibiting discrimination and promoting diversity. We have also signed the "BNP
Paribas Agreement on Fundamental Rights and Global Social Solutions together with the ILO (International Labour
Organisation) Global Business and Disability Network Charter". The document commits us to respecting human rights in
our business activities and promoting diversity, gender equality and protecting health and quality of life at work.
We subject our diversity activities to external evaluation. In 2023, for the fifth consecutive year, we were among the leaders
in diversity management in the Diversity In Check survey organised by the Responsible Business Forum, scoring above 80%.
In line with the "Principles of Employees Recruitment at BNP Paribas Bank Polska S.A." procedure, we prepare recruitment
announcements in such a way as not to exclude candidates and to ensure equal opportunities. We educate and train the
Recruitment Team on how to conduct inclusive interviews respecting diversity. As part of the onboarding process, new
employees are invited to a D&I training, where we impart knowledge about the D&I Strategy, the principles of mutual
respect and employee initiatives for groups at risk of exclusion supported by the Bank.
The Bank's D&I strategy is firmly based on grassroots employee initiatives. Our slogan "Here I can! Here I can be myself
regardless of my identity" is reflected in the continuously emerging and developing employee networks. The Bank actively
supports, including financially, their activities.
In 2023, the Bank had the following networks: women's 'Women changing BNP Paribas', fathers' 'Dad, you've got it made',
'BNP Paribas PRIDE Poland' supporting LGBT+ communities, 'Agave Age' working for the 50+ community and
intergenerational dialogue, 'OZNacza I can' covering people with disabilities and 'Neuronauts' focusing its activities on
neuroatypical people.
Initiatives to promote diversity and inclusivity in the workplace:
annual Diversity Days co-organised by employee networks. In 2023, we invited people in employment to a series of
meetings, webinars and workshops on topics including inclusive and empathetic communication from the perspective of
the LGBT+ community, age, gender, building partnerships in relationships, workshop experiences of different types of
disability, and neuroatypicality,
cyclical initiatives initiated and co-organised by employee networks, e.g. "Health starts with the head" (mental health
education), Parents' Week, Parents' Academy, Pride month, Health Days,
dialogue with groups at risk of exclusion, exploring their needs, their sense of inclusion in the Bank, designing
appropriate measures (e.g. anonymous surveys on the situation of people from the LGBT+ community or the 50+
population),
cooperation in the creation of a guide for companies developing on the basis of the idea of diversity and inclusion
"Diversity and inclusive culture step by step" prepared by the Polish Institute of Human Rights and Business,
Humanitarian First Aid" campaign in partnership with the Polish Red Cross first aid lessons combined with a lesson
in tolerance,
Decalogue of Equal Treatment a set of principles against discrimination, micro-discrimination and exclusion in the
workplace created by the BNP Paribas Women Changers employee network on the basis of a survey exploring
perceptions of equal treatment. The project is widely communicated and the basis of the 'Spot the differences, don't
discriminate' campaign are animations depicting specific behaviours and attitudes that are inappropriate and those that
build respectful relationships in the workplace,
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 63
cyclical internal equality perception surveys and evaluation of the Group's and the Bank's diversity, equality and
inclusion efforts.
Initiatives promoting equal opportunities for women and men:
the marketing campaign "Just a word", promoting feminatives, the use of which helps to combat stereotypes and
promotes equal opportunities between the genders,
partnership with the Share the Care Foundation,
narrowing the gender pay gap and communicating it transparently. We equalise opportunities for promotion and
participation in talent programmes and set specific targets for equal participation of women at all levels of positions in
the organisation,
partnering with Women in IT Day, a free online event for women who want to start or develop their career in IT,
partnership of the #KnowledgeDoesNotHaveGender campaign, which aims to demonstrate the importance of
empowering women in public debate and reducing the disparity in the presence of female experts in the media,
partnership in the educational programme "Success Is Me" of the Success Written in Lipstic Foundation,
supporting initiatives 30% Club Poland, #JamaisSansElles, Champions of Change Club,
proprietary development programmes Women Up and Future UP (the Women Up programme received an award in the
DEI 30% Club Poland competition).
Initiatives for parents:
Parents' Week is a cyclical event during which children get to know the parents' workplace and participate in a variety
of workshops, and employees can improve their parenting skills,
a series of webinars to develop parenting skills ParentsAcademy
partnership with the Share the Care Foundation, which promotes the equalisation of both parents' right to childcare and
the building of committed fatherhood,
the webinar series "Health starts with the head" on mental health in children and adults.
The editors of Forbes Women and UNGC Network Poland, in appreciation of the Bank's activities in the area of parental
equality, awarded a distinction in the "Dad-friendly company on the job" ranking. The Bank was also the winner of the DEI
30% Club Poland competition for its strategy to support the partnership model of the family.
Table 39. Number and percentage of eligible employees who took leave for family reasons, by gender
2023
Capital Group
Bank
Number of employees entitled to take leave for family reasons
women
5,399
5,328
men
2,805
2,724
Total
8,204
8,052
Number of eligible employees who have taken leave for family reasons
women
1,328
1,315
men
335
332
Total
1,663
1,647
Percentage of eligible employees who took leave for family reasons
women
25%
25%
men
12%
12%
Total
20%
20%
Table 40. Number of employees who took leave for family reasons.
2023
Capital Group
Bank
Maternity leave: employment-protected leave for employed women immediately during childbirth (or, in some countries,
adoption)
Number of women who have taken maternity leave
265
258
Paternity leave: leave on the occasion of the birth or adoption of a child for the father or, in the case and to the extent provided
for by national law, for the equivalent second parent, in order to exercise
Number of men who reported the birth of a child
91
88
Number of men who have taken paternity leave
143
140
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 64
2023
Parental leave or for family reasons: leave for parents on account of the birth or adoption of a child for the purpose of caring for
that child
Number of individuals who have taken parental leave
353
346
Care leave: leave for employees to provide personal care or support to a relative or person who lives in the same household and
who requires significant care or support for serious medical reasons
Number of individuals who have taken care leave
1,236
1,234
Method of calculating the indicator: Absences for unpaid childcare, family care and paid sickness leave were included in family care leave. In the number of employees eligible for family care leave, duplicates
who used different types of absence in this category have been removed.
Number of men who have taken paternity leave - data refers in part to men who have reported the birth of a child in 2022, as the law allows the leave to be taken during the time until the child is 12 months
old.
Initiatives promoting equal opportunities for people with disabilities:
educational campaign "Different possibilities, common goal" and a dedicated space on the intranet,
e-learning for managers and employees with disabilities,
promotion of a guide on savoir-vivre for people with disabilities,
supporting people with disabilities in obtaining a disability certificate,
competition for employees to create a slogan, poster or story about the inclusion of people with disabilities,
a series of 'People with experience' interview films featuring interviews with employees who are facing the challenge of
disability and want to share this experience with the banking community,
organisation of inspirational webinars entitled "I CAN, too" with the participation of, among others, Agata Roczniak,
inspirer, educator, CEO of the Diversum Foundation,
a one-off financial benefit for people with disabilities working at the Bank,
the Incluvision partnership of the Incluvision Foundation, which aims to facilitate entry into the Polish labour market for
people with disabilities.
Table 41. Number and percentage of employees with a recognised disability employed by the Bank and the Group by
gender in 2023
Number
Capital Group
Bank
Women
84
84
Men
39
38
Number
Capital Group
Bank
Total
123
122
%
1.5%
1.5%
The total number of employees for the Group (8,204) and the Bank (82,052) for the calculation of the ratio does not include technical FTEs in order to avoid double reporting of individuals employed in
companies and in technical FTEs in the Bank or vice versa. Technical FTEs refer to individuals employed in the Bank's subsidiaries who, due to the performance of tasks for the Bank, are contracted for a
specific FTE of 0.05, 0.0625 or 0.063.
Initiatives promoting equal opportunities for neuroatypical people:
awareness campaign on the topic of neurodiversity "A different look at a different understanding" (webinars,
educational material, dedicated space on the intranet),
cooperation with AsperIT Foundation awareness campaign, webinars and audit of organisation's readiness to work
with neuroatypical people and implementation of recommendations,
testimonial from the series "People with experience" on neurodiversity the autism spectrum.
Initiatives supporting the LGBT+ community:
the Bank's participation in the Equality Parade in Warsaw,
webinars for employees including journalist Piotr Jaco father of a transgender daughter Transgender child in the
family/close environment, webinar 'How to speak and write about non-binary people. On gender-
joining the action of the association Love does not exclude Business does not exclude You can be yourself here, the
Bench of Dialogue setting up a rainbow bench on the patio of the Bank's headquarters in Warsaw and inviting
employees to discuss difficult issues in a spirit of dialogue and respect,
dialogue skills workshop on the topic "Should an employer engage with the LGBT+ community
Initiatives to support age diversity:
In response to the needs revealed by the survey of 50+ employees, as well as the experiences of managers in the area of
managing multi-generational teams, we initiated a proprietary development project Intergenerational Tandem. We also
organised training for the recruitment team building awareness and inclusivity in the area of age diversity. HR
representatives participated in a project of the Responsible Business Forum concerning a series of thematic meetings in a
working group bringing together representatives of business and the NGO sector around the broad topic of challenges
related to demographic change.
For more information on responsible workplace, refer to The Report of the Management Board.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 65
Environmental aspects
The Bank of Green Changes
Environmental responsibility is one of the Bank's commitments under the #POSITIVE pillar of the GObeyond strategy. For
many years, we have been committed to combating climate change and minimising its effects. The Bank of Green Changes
programme brings together all of the organisation's eco-initiatives.
The Bank of Green Changes programme includes:
monitoring Clients and investments from an ESG perspective and implementing CSR policies, with a particular focus on
decarbonisation processes,
continuous development of the range of products and services that support our Clients in the transition to a low-carbon
economy and green investments (described in the "Sustainable Financing" chapter),
qualitative changes in the way the organisation operates (known as eco-improvements) to minimise the negative
impact of its operations on the natural environment,
educating employees from all parts of the Bank and external stakeholders, building partnerships and supporting pro-
environmental initiatives.
To minimise the environmental impact of our operations, we reduce CO
2
emissions, introduce eco-improvements in the
workplace, use energy from renewable sources and increase the proportion of hybrid and electric cars in the Bank's fleet.
Carbon footprint reduction
The financial sector is extremely important for financing the economy. It therefore has a major impact on the carbon
intensity of the real economy. With a view to its environmental impact, the Bank has introduced several sectoral CSR
policies and regulations about mining, coal energy, the fuels sector (with regard to unconventional oil and gas resources)
and the agri-food sector. All aim to reduce the emissions of the Bank's portfolio and the climate impact of investments (e.g.
by refusing to finance coal mining and steam coal combustion). Further details can be found in the "ESG Risk Management"
chapter.
Operational measures taken by the Bank to reduce greenhouse gas emissions:
Purchasing energy from renewable sources in 2020, the Bank signed an agreement with Respect Energy for the
purchase of energy. 100% of the electricity purchased directly by the Bank comes from renewable sources.
Minimising energy consumption in addition to using renewable energy sources, we introduce energy-saving solutions.
We are replacing lighting with LEDs, installing flow (instead of capacitive) water heaters, heat pumps, photovoltaic
panels and mini Building Management Systems (mini BMS) to control the scheduling of the most energy-intensive
equipment at branches. At central sites, we use the BMS to optimise the operation of heating, ventilation and air
conditioning (HVAC).
Photovoltaic systems at Client Centres we install photovoltaic panels on buildings owned by the Bank. By the end of
2023, 12 photovoltaic systems were in operation.
Fleet electrification we replace cars in the Bank's fleet with hybrid and fully electric cars. By switching to electric cars,
we are meeting the environmental targets of the Bank's GObeyond 2022-2025 strategy and the updated targets of the
electrification strategy for the entire BNP Paribas Group.
Reducing business travel and choosing the best modes of transport we analyse data on our employees' business
travel to optimise and encourage informed choices. We promote the use of collective transport and cycling to work.
Table 42. Greenhouse gas emissions from the -based)
Source of GHG emissions
emissions (tons of CO
2
e)
2023
2022
Scope 1
5,244
6,643
Petrol
3,803
3,457
Natural gas
783*
2,156
Diesel
588
898
Heating oil
0
7
Refrigerants
70
125**
Scope 2
4,328
4,250
Thermal energy
4,328*
4,250
Electricity
-
-
Business travel
572
771
Train
114
68
Private car
149
179
Plane
309
524
Scope 1+2
9,572
10,893
Scope 1+2+Business travel
10,144
11,664
*In locations for which we do not have metered utility consumption data (flat rate per m
2
, included in rent or OE), consumption has been calculated based on consumption per m
2
in locations where billing
data is available; total consumption in locations where data is available/total m
2
of space in the same locations = conversion factor: 0.3096885 GJ/m
2
for central heating and 103.25m
3
/m
2
gas; in closed
locations, estimated consumption minus the number of months from location handover to the end of the year.
** Refrigerant emissions for 2022 have been updated. Final values were provided by the refrigeration servicing company at the Client Centres after the publication of the emissions for 2022.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 66
Implementation of the GObeyond strategic goal (2022-2025)
2025 objective
Base year 2019
2023
2023 vs 2019
Reduction of CO
2
from
operating activities - 55%
20,149
10,144
(50%)
Table 43. Greenhouse gas emissions from the Bank's operations (market-based)
Source of GHG emissions
emissions (tons of CO
2
e)
2023
2022
Scope 1
4,798
5,025
Petrol
3,481
3,165
Natural gas
783*
964
Diesel
464
764
Heating oil
0
7
Refrigerants
70
125**
Scope 2
4,257
4,142
Thermal energy
4,257*
4,142
Electricity
-
-
Business travel
530
738
Train
113
68
Private car
149
178
Plane
268
492
Scope 1+2
9,055
9,167
Scope 1+2 +Business travel
9,585
9,905
*In locations for which we do not have metered utility consumption data (flat rate per m
2
, included in rent or OE), consumption has been calculated based on consumption per m
2
in locations where billing
data is available; total consumption in locations where data is available/total m
2
of space in the same locations = conversion factor: 0.3096885 GJ/m
2
for central heating and 103.25m
3
/m
2
gas; in closed
locations, estimated consumption minus the number of months from location handover to the end of the year.
** Refrigerant emissions for 2022 have been updated. Final values were provided by the refrigeration servicing company at the Client Centres after the publication of the emissions for 2022.
Method of presenting indicators:
The Bank has adopted reporting deadlines for consumption of utilities for the calendar year 01.01-31.12.2023; where consumption was not available for the full 12 months, missing data were estimated
by comparing consumption from the data available for the year in question with consumption for the missing period of the previous year; for business travel and company cars for the calendar year
01.01-31.12.2023.
The conversion of fuel consumption to energy expressed in GJ was performed using the heating values published in the KOBIZE document "Heating Values and CO
2
Emission Factors in 2016 for Reporting
under the Emission Trading Scheme for 2020" and the analogous document for reporting emissions for 2023.
Data on business travel was obtained from the Bank's internal records.
Emissions calculations have been prepared by the following standards: The Greenhouse Gas Protocol A Corporate Accounting and Reporting Standard Revised Edition, GHG Protocol Scope 2 Guidance
and Corporate Value Chain (Scope 3) Accounting and Reporting Standard.
The greenhouse gases identified and included in the calculations were CO
2
, CH
4
and N
2
O, expressed as CO
2
equivalents. No biogenic CO
2
emissions have been identified.
The reference point for the reduction targets is the emissions in 2019, the first year in which the new approach to calculating GHG emissions was adopted.
Sources of emission factors were publications from KOBIZE (National Balancing and Emission Management Centre), the Energy Regulatory Office and the DEFRA (Department for Environment, Food and
Rural Affairs, UK Government) database.
The "Refrigerants" category includes R410A and R32 in 2020 and R410A and R422D in 2021 as reported to the CRO (Central Register of Operators) and converted according to GWP (Global Warming
Potential).
A financial control criterion has been adopted for the consolidation of emissions for the Group, which means that 100% of the company's emissions are attributed to the Group.
Emissions from the generation of electricity were calculated using the market-based method. The following indicators were used for the energy mix: (1) an average indicator for Poland due to lack of
knowledge of individual energy suppliers in the locations, (2) an indicator of 0 kg CO
2
e/kWh - for energy from renewable sources with guarantees of origin.
Sustainable IT initiatives
One of the key objectives of GObeyond Bank's business strategy is to reduce CO
2
emissions from its operations. We also
consider reducing the carbon footprint associated with digital channels, marketing activities, communications and IT
processes.
Table 44. Energy and fuel-related emissions not included in Scope 1 and 2 (upstream, market-based)
2023
2022
Emissions from the use of the Data
Centre (tons of CO
2
)
1,019.7
948,1
Method of presenting indicators:
The value represents the emissions resulting from the production of the electricity used.
The energy consumption data is derived from the invoices provided by the supplier under the IT Equipment Co-location Service Agreement.
The emission factor published by the energy supplier was used in the calculation. Structure of fuels and other primary energy 
The calculation of CO
2
emissions includes electricity from the Data Centre, the volume of which is not covered by Guarantees of Origin.
The calculation excludes WTT emissions, i.e. emissions related to the production of energy lost during transmission and resulting from the production of fuels used to generate electricity.
The Bank's technological transformation also takes account of environmental objectives:
moving part of our IT ecosystem to the cloud and working with suppliers that have zero carbon footprint data centres
(certified by renewable energy certificates) will allow us to reduce our carbon footprint in the energy supply chain for
hardware by 20%,
upgrading, consolidating and virtualising equipment in the Data Centre,
shifting our equipment management to a circular economy approach. We want to track the lifecycle of our equipment to
reduce the amount of waste it generates (e.g. reuse of IT equipment). In 2023, employees bought back more than 900
pieces of IT equipment (mobile phones, laptops, PCs, monitors) as part of the implemented policy. We also donated
more than 170 pieces of IT equipment (monitors, PCs, laptops, printers) to non-profit organisations,
definition of environmental criteria for IT purchases in the tendering procedures for New Technologies and IT Support,
energy consumption criteria were included in the qualitative elements of the evaluation, e.g. in the procedure for disk
arrays, the weight of the indicator in the area of energy demand (power and cooling) was 10%,
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 67
unusable IT equipment is handed over to a specialised company for disposal. In 2023 we handed over 9,300 pieces of IT
equipment to Elektrozom.pl,
use of certified and recycled paper for the Bank's printing and mass postage.
Car fleet
We have added a further 217 vehicles to our green fleet. Our alternative-fuel fleet currently stands at 823 cars (606 in
2022), including 781 hybrids and 42 fully electric cars.
Table 45. 
Number of cars
Percentage
Petrol
479
35%
Diesel
66
5%
Electric
42
3%
Hybrid
781
57%
Total
1,386
100%
Replacing 100% of the cars in the Bank's fleet with hybrid or electric vehicles is one of the objectives of the GObeyond
strategy for 2022-2025. At the end of 2023, 60% of cars in our fleet will be alternative fuel cars.
In 2023, we also updated our fleet assumptions, selecting only cars with emissions of 50g CO
2
/km or less. These are
currently mainly electric cars and plug-in hybrids. We are gradually phasing out high-emission vehicles.
The fleet team is also working to improve road safety, awareness and empathy on the road. Key initiatives include:
Safe Driving Academy a series of two-module training courses designed to help users improve their driving skills and
knowledge of traffic regulations,
BNP Paribas Signature Academy a project in which we teach employees about traffic rules, regardless of whether they
have a company car.
In 2023, the Bank was nominated as Company of the Year in the Road Safety Partner 2023 competition organised by the
Road Safety Partnership Association.
Cycling initiatives
Recognising the social, economic and growing environmental awareness of employees, the Bank is introducing a number of
initiatives and facilities to create a cycling community. These include:
Bike to Work project during the 2023 edition of the challenge, the Bank's employees cycled a total of 15,669 km,
BNP Paribas Bike Day the official start of the cycling season, an event dedicated to practical tips on safe cycling and a
space for employees to share their passion for cycling,
Safe Journey 
both locations, family off-road cycling games were held on routes of 10 km for adults and 2 km for children,
mobile bike services organised twice a year in two locations, in Warsaw and Krak
To encourage employees to cycle to work, we are developing cycling infrastructure. At the Bank's headquarters in Warsaw,
we provide enclosed bike rooms, men's and women's changing rooms, lockers and showers, as well as bike racks outside
the building.
Energy
Selected initiatives taken by the Bank to reduce the consumption of energy and natural resources (water, gas):
LED lighting in outdoor signage,
replacement of lighting with LED lamps in 99% of the Bank's sites,
gradual replacement of capacitive water heaters with instantaneous water heaters in facilities without access to hot
water from the water supply network,
photovoltaic installations the 12 installations in operation produced 198 MW of green energy in 2023. A further 12
installations are in various stages of completion (planning, design, installation) and are expected to be operational by
mid-2024,
pilot mini-BMS installations at six sites to manage HVAC and lighting installations at network sites,
optimisation of BMS settings at central sites,
internal information campaign for employees.
Table 46. Group energy consumption (generated or purchased)
Group
2023
2022
Energy type
MWh
GJ
MWh
GJ
Purchased heat energy, including:
-
45,852
-
44,201
heat from RES
-
2,795
-
2,546
Purchased electricity, including:
16,256
58,521
19,052
68,587
- electricity from RES with guarantees of origin:
16,256
58,521
19,052
68,587
under contract with Respect Energy (from 2021)
13,330
47,988
15,046
54,166
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 68
Group
2023
2022
other guarantees of origin
2,926
10,532
4,006
14,422
Total
-
104,373
-
112,788
Non-renewable sources
-
43,057
-
51,655
Renewable sources
-
61,316
-
71,133
Implementation of the GObeyond strategic objective (2022-2025)
2025 objective
Base year 2019 (in GJ)
2023
2023 vs 2019
Reduction of energy
consumption - 35%
153,389
104,373
(32%)
Table 47. Bank energy consumption (generated or purchased)
Bank
2023
2022
Energy type
MWh
GJ
MWh
GJ
Purchased heat energy, including:
-
45,117
-
43,143
Heat from RES
-
2,762
-
2,546
Purchased electricity, including:
13,848
49,851
18,562
66,823
- electricity from RES with guarantees of origin:
13,848
49,851
18,562
66,823
Under contract with Respect Energy (from 2021)
10,922
39,319
14,881
53,572
Other guarantees of origin
2,926
10,532
3,681
13,251
Total
-
94,968
-
109,966
Non-renewable sources
-
42,355
-
40,597
Renewable sources
-
52,613
-
69,369
Method of presenting indicators:
The environmental data for the Bank and the Group are similar as the activities of the subsidiaries are carried out in premises rented by the Bank.
Consumption data are based on invoices from suppliers of individual utilities. In the absence of source data, they are estimated based on analogous locations for which source data are available.
The conversion of fuel consumption into energy expressed in GJ was performed using the heating values published in the KOBIZE document "Heating Values and CO
2
Emission Factors in 2016 for
Reporting under the Emission Trading Scheme for 2020" and the analogous document for reporting emissions for 2022.
Table 48. Group fuel consumption in 2023
Fuel type
2023
2022
consumption
[GJ]
consumption
[GJ]
Petrol
1,640,835 litres
54,880
1,491,606 litres
49,889
Natural gas
385,487 m
3
14,128
1,066,521 m
3
38,992
Diesel
219,831 litres
7,940
335,429 litres
12,116
Heating oil
0 litres
0
2,000 litres
69
Total
-
76,948
-
101,066
Method of presenting indicators:
The Bank's and the Group's fuel consumption is identical, as the activities of the subsidiaries are carried out in the Bank's premises.
Consumption data are based on invoices from suppliers of individual utilities. In the absence of source data, they are estimated based on analogous locations for which source data are available.
The conversion of fuel consumption into energy expressed in GJ was performed using the heating values published in the KOBIZE document "Heating Values and CO2 Emission Factors in 2016 for
Reporting under the Emission Trading Scheme for 2020" and the analogous document for reporting emissions for 2021.
Table 49. Total energy consumption of the Group in 2023
Group
[GJ]
Energy consumption (generated or purchased)
104,373
Fuel consumption
76,948
Total, including:
181,321
Non-renewable sources
120,005
Renewable sources
61,316
Water
Water used in the Bank comes from water supply networks and is discharged into the sewerage system after use. Our
needs are limited to domestic purposes (food and hygiene), so the scale of consumption does not have a significant
negative impact on the environment. Nevertheless, for a number of years, we have consistently implemented solutions to
reduce water consumption. For example, we have installed aerators on taps, as well as motion sensors and electronic
washing programmes that significantly reduce water consumption in the Bank. The increasing popularity of remote and
hybrid work has also had an impact on reducing water consumption. Company car users wash their cars manually.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 69
Table 50. Group water consumption
Group
2023
2022
Water consumption (m
3
)
39,910
47,523
Table 51. Bank water consumption
Bank
2023
2022
Water consumption (m
3
)
39,825
44,751
Method of presenting indicators:
Data for sites with no meter data (flat rate, water included in rent) has been estimated based on the average consumption/FTE in sites where we know the exact consumption an average of 0.5m
3
/FTE.
Materials and waste
Minimising plastic consumption
A selection of the Bank's initiatives to reduce plastic consumption:
in 2019, we have decided not to order disposable plastic accessories or plastic water bottles,
we use water dispensers, carafes and glasses,
in canteens, we encourage the use of private containers and use biodegradable or compostable cutlery and packaging,
we minimise plastic packaging in vending machines in our offices,
we have significantly reduced the production of marketing gadgets. We use available resources. Whenever we decide to
produce new marketing gadgets, we work with suppliers to create useful items rather than just brand carriers. In 2023,
we implemented a Promotional gadget discontinuation procedure, which prohibits the mass production and distribution
of promotional gadgets to Clients, employees and partners,
we reuse old promotional materials for example, roll-ups and banners are recycled into bags and backpacks,
we use ecological foil for advertising in the windows of our branches it is PVC-free and contains no environmentally
harmful chemicals. Old foil is recycled.
Minimising paper consumption
A selection of the Bank's initiatives to reduce paper consumption:
we work with our suppliers to ensure that all mass correspondence to our Clients and marketing materials are printed
on certified recycled paper,
at the Bank's headquarters, we use environmentally friendly paper with a reduced grammage,
we limit the printing of electronic correspondence and encourage Clients to use digital documents (e-correspondence),
we digitise more and more processes every year,
we use the Autenti platform for the electronic signing of contracts and the circulation of digital documents.
Thanks to the use of the Autenti platform, we signed 715,000 documents electronically (paperless) in 2023 (11% more than
last year), saving approximately 1.7 million sheets of paper.
Table 52. Group and Bank paper purchase in 2023
Group
Bank
Paper purchase (in tonnes), including:
211.4
207.1
share of certified and recycled paper
98.4%
98.6%
Table 53. Bank paper purchase in 2023 (in tonnes)
2023
2022
Paper used for internal operations
102.4
122.4
Paper used for marketing purposes
45.1
42.5
Mass correspondence
55.6
70.5
Other
4.0
2.6
Total
207.1
238.0
Implementation of the GObeyond strategic objective (2022-2025)
2025 objective
Base year 2019
2023
2023 vs 2019
Reduction in paper consumption (based on
paper purchasing rate) 80% (tonnes)
439.3
207.1
(53%)
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 70
Waste segregation
In 2023, waste was segregated at 86.5% of the Bank's sites. Waste is segregated at all the Bank's headquarters and 328
Client Centres and business centres.
Waste segregation and utilization initiatives:
Coffee grounds recycling as of 1 August 2022, we launched a pilot cooperation with EcoBean, a start-up that recycles
coffee grounds into reusable products: straws, cups or pots. The pilot involves the collection of coffee grounds from
coffee machines at the Bank's headquarters at 2 Kasprzaka Street and 78 Grzybowska Street in Warsaw, and 28 Armii
Krajowej Street in Krakow. Thanks to the pilot project, 3,412 kg of grounds have been processed.
Automatic segregation at the Bank's headquarters the Bin-e is an intelligent waste bin that automatically recognises,
sorts and compacts waste.
Separation of electrical waste containers at the Bank's headquarters for batteries, light bulbs, caps and small
electrical appliances.
Handing over 490 pieces of office furniture in partnership with charities.
Environmental employee initiatives
We support the environmental commitment of the Bank's employees. In 2023, thanks to cooperation with the
Administration Office, employees carried out the following initiatives:
creating 150 birdhouses as part of cyclical meetings with the Katowice Forestry Commission and in cooperation with the
SPES Association for the Disabled,
planting 850 trees (400 beeches, 100 oaks and 350 firs) in cooperation with the Katowice Forestry Commission,
sowing a 180 m
2
 together with the foundation
Flower Meadows the employees prepared the site, sowed the seeds and took part in a short lecture on the importance of
meadows and pollinators in the natural environment,
Green Exchange Bank at the Bank's headquarters in Wars
books and potted plants.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 71
Human rights
The BNP Paribas Group complies with a number of principles and standards that provide guidance for human rights
business activities. These include in particular 10 principles of the United Nations Global Compact, United Nations
Sustainable Development Goals, UN Guiding Principles on business and human rights, OECD Guidelines for multinational
enterprises, Human Rights Standards as defined in the International Bill of Human Rights, Main labour standards as
defined by the International Labour Organisation, BNP Paribas Group Code of Conduct, BNP Paribas Human Rights
Declaration, BNP Paribas' CSR declaration for suppliers, Charter on the Rights of Children in Business.
In 2012, the BNP Paribas Group signed the BNP Paribas Declaration on Human Rights, with a commitment to ensure that
human rights are respected in their sphere of influence and including employees, suppliers, Customers and communities.
Responsibility in the area of influence of the BNP Paribas Group
The BNP Paribas Group integrates the issue of human rights into its core management principles and operational
processes, which include relationships with key stakeholders.
Employees
Our priority is to treat all employees and external partners fairly and prevent any discrimination in particular on the basis
of age, gender, ethnicity, religion, nationality, political beliefs, gender identity, sexual orientation, fitness level and others.
The BNP Paribas Group Code of Conduct describes the importance of treating all employees with respect. The Code sets out
the expected behaviour and attitudes of employees inside and outside the organisation. The Diversity Management Policy
includes rules for dealing with discrimination risk management. The aim is to create and promote a diverse working
environment that utilises the potential of all employees. The policy commits to following accepted principles in all
workplace management processes.
The Bank does not tolerate any manifestation of mobbing or discrimination in the organisation. The Bank's principles for
counteracting such occurrences are governed by the Policy on dealing with breaches of respect for others implemented in
BNP Paribas Bank Polska S.A. For employers, it allows the prevention of undesirable behaviour and, when it occurs - an
immediate response. For the employee, it provides channels to report reasonable suspicions without fear of retaliation,
whether they are experiencing or observing such occurrences. Consideration of employee submissions in this regard is
handled by the Employee Standards of Conduct Committee.
In addition, by signing a document entitled the BNP Paribas Agreement on Fundamental Rights and Global Social Solutions
together with a Charter of the ILO (International Labour Organisation) Global Business and Disability Network, the BNP
Paribas Group confirmed compliance of activities with international human rights standards and their promotion, as well
as support for the UN guidelines on business and human rights.
Since 2016, the Bank has been a signatory to the Diversity Charter - an international initiative supported by the European
Commission, which addresses the prohibition of discrimination in the workplace and the involvement of all employees,
business and social partners in these activities.
Suppliers and subcontractors
To ensure that suppliers do not engage in unethical human rights practices, the BNP Paribas Group requires them to
comply with human rights standards, in line with the commitments referred the CSR Declaration for Suppliers.
Customers
The BNP Paribas Group expects that Customers will manage their activities in accordance with respect for human rights. In
sectors considered to be particularly sensitive, the BNP Paribas Group is developing specific CSR principles that include
human rights criteria. In addition, following the adoption of the Equator Principles, the BNP Paribas Group complies with a
number of standards that include human rights aspects. These are used to assess and manage social risks in project
financing. Also with the new ESG-Assessment process, the Bank pays special attention to social factors both in terms of
employees and the local community and consumers using industry-specific criteria.
The Bank pays particular attention to the aspect of respect for human rights in the activities of Customers and their supply
chain. As part of the ESG risk assessment of sectors considered particularly sensitive, as well as in the ESG Assessment
process. The Bank verifies Customers for the risk of human rights violations in the context of their employees, consumers
as well as local communities. Industry-relevant risks are analysed on the basis of EU and national-wide guidelines to help
evaluate if our Customers' business model has an impact on human rights.
Communities
BNP Paribas Group promotes the highest standards of business conduct, including measures to prevent bribery, corruption
and money laundering. Sustainable economic development can make a positive contribution to wider participation in basic
rights, which is why the group is focusing on increasing financial inclusion in the communities where the group operates.
In 2023, the Bank joined the ranks of signatories to the Charter on the Rights of the Child in Business. This is an initiative to
encourage business to take concrete action to protect children's rights across the business value chain. It is intended to
foster responsible employment, creating a parent-friendly workplace and supporting parents in balancing their social
roles. It also addresses the issue of responsible sales and promotion of products and services aimed to children. In
addition, it emphasises particular care in the creation of communication materials that use the image of a child. The
charter obliges companies to introduce appropriate requirements for their suppliers, contractors and business and social
partners.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 72
Counteracting corruption and conflicts of interest
Corruption prevention is based on standards set out in the Anti-Corruption Policy. The regulation contains guidelines on
identifying and reducing the risk of corruption. It defines the principles of conduct and scope of responsibility in this area.
Thanks to these guidelines, all events of a potentially corrupt nature are monitored. 100% of the Bank's operations are
analysed to exclude corruption.
-
additional benefits, items or advantages.
The Bank's anti-corruption system is based on:
internal regulations specifying corruption-prevention methods,
a process of reporting corruption incidents to the appropriate organisational units of the Bank,
corruption risk assessments,
due diligence in establishing relationships with third parties,
operational control (especially as regards accounting) maintained as part of the implemented internal control system,
employee training to increase awareness and show paths of action in specific situations.
The Bank continuously evaluates its management and control system (procedures, reporting, audits, training) for
corruption prevention. Appropriate internal regulations in this respect are implemented and updated on an ongoing basis.
Risk mapping and the analysis of corruption-related information are centrally supervised. The Managing Director of the
Compliance Division appoints a Corruption Prevention Correspondent, whose tasks include coordinating anti-corruption
activities.
As part of its anti-corruption efforts the Bank monitors, i.a. indicators relating to reported cases of fraud, identified conflicts
of interest, gifts and invitations accepted/given, due diligence in establishing relationships with
Customers/contractors/intermediaries, level of employee awareness.
Table 54. Confirmed cases of corruption and actions taken
Indicator
2023
Total number of confirmed cases of corruption
0
Nature of confirmed cases of corruption
not applicable
Total number of confirmed cases where employees have been dismissed
or disciplined in connection with corruption
0
Indicator
2023
Total number of confirmed cases where a contract with a business
partner was terminated or such a contract was not renewed due to
breaches related to corruption
0
Have there been any public proceedings against the organisation or
employees of the organisation concerning corruption during the
reporting period?
no
We expect our business partners (suppliers, contractors, subcontractors working with the Bank and our Customers on
behalf of the Bank) to behave in accordance with the principles set out in the BNP Paribas Group Code of Conduct, an
important part of which is the Annex dedicated to anti-corruption. An anti-corruption clause is an integral part of each
agreement concluded by the Bank with its business partners.
The applicable policies in the area of counteracting corruption are listed in the Policies and procedures related to ESG
section.
The anti-corruption process must be known and understood by all the Bank's employees. For this purpose, the Bank
provides appropriate training that is available to all employees and conducts regular internal communication. For
employees who are particularly exposed to the risk of corruption, there is dedicated training showing i.a. practical ways to
prevent corruption. The Anti-Corruption Correspondent implements training courses which are addressed to individual
units of the Bank.
The Bank has implemented mandatory Code of Conduct training for all employees, one of the modules being dedicated to
the topic of anti-corruption. In addition, a dedicated intranet page has been prepared to describe the anti-corruption
system. IT solutions are also being developed to enable more effective monitoring of key corruption indicators.
Table 55. Training for employees and managers on anti-corruption policies and procedures in 2023
Number and percentage of employees who have received anti-
corruption training
Number
%
Management
9
100%
Top management (B1+B2)
381
97%
Lower-level executives
527
99%
Other employees
6,710
96%
Statistics include "Conduct Journey-Season 2" training. Some employees who were recruited to the Bank in the second half of the year in the first instance were required to undergo conduct ethics training
containing material from the first two parts of the training, also including the anti-corruption aspect
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 73
ESG risk management
Principles of ESG risk management
As part of the Bank's risk identification and assessment framework, a separate group of risks related to environmental,
social and corporate governance factors was defined. In the risk identification process, the significant impact of ESG
factors on credit risk was recognised. As ESG factors are not yet comprehensively included in the quantitative
measurement of credit risk, it was decided to separate ESG risk as a hard-to-measure risk category until ESG factors
are included in the credit parameters. As a result of the above, the Bank has integrated ESG risk into its internal risk
management framework by including ESG risk as a subtype of credit risk in its Risk Management Strategy and Risk
Appetite. In order to mitigate and control the risk, the principles for measuring ESG risk in the Bank's Internal Capital
Assessment Process (ICAAP) have also been developed. The capital plan for 2022-2025 was supplemented with limits
for ESG risk set based on the risk measurement made. ESG Risk Management Principles have also been developed,
which include, inter alia, provisions for risk monitoring and reporting and stress testing.
Factors considered in the ESG risk analysis
Environmental factors:
greenhouse gas emissions,
energy consumption and efficiency,
water, air and soil pollution,
efficient management of water usage (risk of freshwater scarcity),
soil degradation,
deforestation,
natural resource consumption,
waste management,
biodiversity and ecosystem protection,
risk of no energy transition,
developing low-carbon and other environmental technologies (transition risk),
regulatory constraints, including additional taxes and charges e.g. carbon tax (transition risk),
physical risks associated with climate change (extreme weather events and gradually worsening climatic
conditions), including the effects of natural disasters, which may affect, e.g., the value of assets,
changes in consumer sentiment and preferences related to increasing awareness of environmental risks,
risk of financial liability for the negative impact of operations (compensation, fines).
Social factors:
integration of various social groups,
promoting social cohesion,
respect for diversity,
whistle-blower protection,
investments in human capital and communities,
anti-discrimination on all bases,
tackling inequalities and promoting equality of opportunity,
safe and healthy working environment,
health and safety of Customers, local communities, surroundings,
customer privacy protection,
training and development,
non-respect of human rights (forced labour, child labour, modern slavery),
non-respect of workers' rights: right to organise, right to strike, right to collective bargaining, ethical standards of
employment,
risk of lack of threat prevention against terrorism and cybercrime,
contagious diseases (affecting humans or animals),
risk of financial liability for the negative impact of the business (compensations, fines).
Corporate governance factors:
unethical and fraudulent business practices,
non-compliance with corporate governance standards (code of ethics, grievance and whistleblowing mechanisms,
transparency of information),
gender diversity in corporate bodies,
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 74
internal audit,
independence of the board,
executive remuneration,
fraud and corrupt practices,
shareholders' rights,
stakeholder engagement,
deficient ESG risk control systems,
requirements in the supply chain,
compliance with non-financial sector regulations,
risk of financial liability for the negative impact of the business (compensations, fines).
The Bank recognises that environmental, social policy and corporate governance risks can pose significant risks to
businesses and systemic risks to the economy. In order to manage the risks, the Bank monitors the work of the
supervisory authorities and legislative proposals concerning the financial sector.
ESG analysis in the credit process
In 2021, in response to the requirements of the EBA/GL/2020/06 Guideline of 29 May 2020 on lending and credit
monitoring, the Bank developed ESG assessment questionnaires, which were implemented in the lending process of
Corporate, SME and Microenterprise segment Customers. The purpose of the assessment is to identify any risks related
to ESG factors affecting the financial situation of the Customers, as well as the impact of the Customers' economic
activities on ESG factors.
For Strategic Customers, the Bank also applies a comprehensive assessment of the level of progress in sustainability
practices. The analysis is carried out on the basis of extensive sector questionnaires that correspond to EU regulations
in the area of sustainable development and focus on ESG factors relevant to the sector. Thanks to the
comprehensiveness of the issues analysed, the Bank:
assesses the scale of Customers' engagement in their key areas of social and environmental impact,
determines whether Customers are aware of sustainability challenges and what commitments and actions they are
taking,
monitors progress in implementing ESG practices.
The result of the analysis carried out is provided to the Customers. In the assessment, the Bank points out the
strengths of its practices and also identifies measures that could be strengthened. It is planned to implement the
process in the other customer segments in the following years.
The Bank also has Equator Principles (EP) in place to identify, assess and manage the risks associated with the
financing of a project and its environmental and social impacts. The principles provide minimum standards for
conducting due diligence on projects.
The Bank, like the BNP Paribas Group as a whole, also complies with:
the Policy on Ocean Protection, which establishes criteria for financing activities deemed to be risky for the
environment and ocean biodiversity,
the Human Rights Policy, which sets ethical standards and ensures respect for human rights in all activities
undertaken by the Bank.
Sector policies
The Sector Policies used by the Bank identify nine sectors that are particularly sensitive in terms of ESG risks. These
sectors are: coal power, mining, oil and gas, nuclear, forestry - wood pulp, forestry - palm oil, tobacco, agri-food,
defence and security.
In 2023, the Bank carried out 273 analyses in vulnerable sectors for sustainable development.
All entities operating in these sectors that would like to become a Customer of the Bank or obtain financing are
required to comply with the requirements described in the Sector Policies applied by the Bank. At the same time, the
Bank has taken a strategic decision to end its service to the most harmful sectors in terms of sustainability.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 75
Table 56. Sector policies
Sector
Liabilities of the Bank
Coal-based power generation
sector
The Bank will not commence working with any new Customer that generates more
than 25% of its revenue from coal-based power generation and coal-based activities.
The Bank will only engage with coal-based power companies that have a coal exit
strategy by 2030 for both coal-based power plants owned and operated by the
company.
The Bank will not provide financial products or services to new coal-based power
projects, regardless of their location, or to retrofit existing Coal-based Power
Plants/Electricity Plants to extend their useful life or increase their capacity.
Mining sector
The Bank will not provide any financial products or services to infrastructure
companies significantly involved in the energy coal industry.
The Bank will not provide any financial products or services to entities that are part
of mining groups that produce more than 10 million tonnes of energy coal per year
or generate more than 20% of their revenue from energy coal.
Bank will not provide any financial products or services to companies involved in
energy coal mining.
Oil and gas sector
The Bank will not finance the expansion of new oil and gas deposits.
The Bank does not provide financing for investments related to the exploration and
production of unconventional oil and gas and gas pipelines and export terminals
powered mainly by unconventional LNG.
The Bank does not finance any oil and gas projects or infrastructure related to such
projects in the Arctic and Amazon regions and the Esmeraldas province in Ecuador.
Nuclear sector
The Bank, as a financial institution, can offer its products and financial services to
government entities supporting companies developing non-military nuclear energy.
Bank believes that it is essential for countries planning to develop nuclear power or
new power plants, as well as for the international community, not only to act in
accordance with the requirements of safety, population protection, but also to
protect the environment for future generations.
Through the implementation of its Sector Policy, Bank would seek to ensure that the
projects it might finance comply with the principles of monitoring as well as
mitigating the social and environmental impacts of the nuclear energy sector.
Forestry wood pulp
The Bank noted that due to the wood pulp production process, heavy industry
activity has a major impact on the environment, polluting water, land and air and
also on the health and safety of pulp mill workers and surrounding communities.
The Bank would like to support responsible producers with sustainable practices in
the wood pulp sector.
Forestry palm oil
The Bank refrains from financing or investing in companies whose activities actively
contribute to deforestation or which violate the rights of local communities.
The Bank seeks to support responsible producers with sustainable development
practices in the palm oil production sector.
Tobacco sector
The Bank is in the process of exiting the financing of tobacco producers and growers
and wholesalers whose main business is tobacco-related.
since 2018
We are in the process of exiting
tobacco financing. No new
Customers from this sector will
receive financing from the Bank.
since 2020
Bank has discontinued its financing
of the fur farming sector.
in 2020
The Group has strengthened its
policy towards Customers whose
operations involve Energy coal.
in 2023
The Group has strengthened its
policy for oil and gas sector. Bank
does not finance development of
new oil and gas deposits.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 76
Agri-food sector
The Bank offers a wide range of financial products and services to the agri-food
sector along the entire value chain. Bank's partners are characterised by a high level
of responsibility, which is reflected in a commitment to provide people with healthy
and safe products in a way that does not endanger the food supply for future
generations.
Since 2021, the Bank operates with new criteria for companies involved in soy and
beef activities in the Brazilian Amazon and Cerrado. The Bank will only offer financial
products or services to companies that have adopted a zero-deforestation strategy in
their production and supply chains by no later than 2025.
In the specific case of Amazon, the Bank will not finance Customers producing or
buying beef and soya from areas grubbed up or converted after 2008, in the case of
Cerrado, in areas grubbed up or converted after 1 January 2020, according to global
standards.
For all Customers, the Bank will require full traceability of beef and soy supply
chains (direct and indirect) by 2025.
The Bank invites Customers to commit to a transition to systems including cage-free
infrastructure for broilers and laying hens by 2025 and to implement the FARMS
Initiative's Responsible Minimum Standards by encouraging all chicken breeding
companies (broilers and laying hens) to adhere to a maximum stocking density of 30
kg/m
2
.
Defence and safety sector
The Bank has included in the Sector Policy stipulations on defence and security
equipment, which relate generally to weapons (including controversial weapons),
military equipment, dual-use goods, for internal repression, and for internal security
bodies and the police.
The Bank expects defence and security-related entities to comply with their
obligations under current legislation and concessions, as well as international
conventions ratified by the countries in which these entities are registered or
established.
The Bank does not provide products or services, including in particular financial
services, or make investments to entities that have been assessed as having any
links to the controversial weapons.
For more information on the risk management system and a description of climate-related risks and opportunities (as
recommended by the TCFD), refer to The Report of the Management Board.
Contact
Thank you for reading our report. For a complete picture of our activities, we encourage you to review the Management
Report, which is the result of our strategic approach to conducting business in line with sustainability principles. We fully
integrate ESG matters into our business model and one of our key commitments is to contribute to the transformation of
the economy towards sustainability and to finance Clients and investments ethically and responsibly.
If you have any questions or suggestions regarding the content we report, please do not hesitate to contact us:
relacjeinwestorskie@bnpparibas.pl or esg@bnpparibas.pl.
More information is available at: https://www.bnpparibas.pl/relacje-inwestorskie and https://www.bnpparibas.pl/csr.
Report presenting non-financial information of the BNP Paribas Bank Polska S.A. Capital Group for the year 2023 77
SIGNATURES OF MANAGEMENT BOARD MEMBERS OF BNP PARIBAS BANK POLSKA S.A.
29.02.2024
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President
of the Management Board
qualified electronic signature
29.02.2024
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Vice-President
of the Management Board
qualified electronic signature
29.02.2024
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Vice-President
of the Management Board
qualified electronic signature
29.02.2024

Vice-President
of the Management Board
qualified electronic signature
29.02.2024
Piotr Konieczny
Vice-President
of the Management Board
qualified electronic signature
29.02.2024
Magdalena Nowicka
Vice-President
of the Management Board
qualified electronic signature
29.02.2024
Volodymyr Radin
Vice-President
of the Management Board
qualified electronic signature
29.02.2024
Agnieszka Wolska
Vice-President
of the Management Board
qualified electronic signature